Syndicate Visa Service
Operations Associate
23 days ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
30 September 2026
What they need
Job Responsibilities:
1) Client Feedback Calls:
- Conduct feedback calls to clients in English, Malayalam, and Tamil to assess their experience and gather insights for improvement.
2) VFS Appointment Booking:
- Schedule VFS appointments as per client requirements.
- Ensure accurate information is provided regarding appointment availability and procedures.
3) Handling Organic Inquiries:
- Respond to organic inquiries promptly and professionally.
- Provide clear and accurate information to clients regarding services.
4) Communication & Coordination:
- Maintain effective communication with clients and internal teams to ensure smooth operations.
- Ensure proper documentation and follow-ups for client interactions.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Paid sick time
Education:
- Bachelor's (Preferred)
Work Location: In person
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