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Operations Associate

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Onsite

Operations Associate

KGI 凱基

Operations Associate

Skills

Process Improvement

18 days ago

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Important information


Contract type:

Permanent

Location:

Hong Kong

Work mode:

Onsite

Published on:

7 October 2026

What they need


KGI* has been a leading financial institution in Asia since 1997. Our scope of business encompasses Wealth Management, Global Markets, Asset Management and Global Sales & Prime Services. We are committed to offering a comprehensive range of financial products and services to corporate, institutional, and individual clients throughout Asia. Backed by KGI Financial Group, we have a robust footprint in Asia, covering Taiwan, Hong Kong, Singapore, Indonesia, and Thailand^.

We are currently seeking a high caliber professional to join our Non-listed Product Business Support team, under our Operations Department.

Responsibilities

  • Handle daily tasks on the trade, settlement and clearing for wide range of non-listed products (bonds; ELI & ELN) and mutual funds
  • Handle requests and enquiries from salesperson, regulators, auditors, etc
  • Monitor complicated control exceptions, investigate and coordinate to resolve
  • Prepare operational documents like procedures, guidelines, etc
  • Perform control tasks to secure the reliability of day-to-day output
  • Continuously review the process flow and make or suggest improvements to strengthen the system in managing the process and the operational risk
  • Resolve operational issues and escalate in accordance with complexity and risk level
  • Work with unit managers and team lead to incorporate business and regulatory requirements to design process flow and procedures to deliver the support in an efficient and effective manner
  • Assist unit managers and team lead to identify opportunity of process improvement; analyze, propose and implement improvement measures
  • Participate in operations development or change initiative
  • Set out acceptance criteria, test plan and coordinate/conduct user acceptance test on developments
  • Participate in ad hoc business and system development projects from time to time

Requirements

  • Degree holder with at least 3 years of relevant experience
  • Strong knowledge of market practice, market operations, regulations in wide range of non-listed products and familiar with mutual funds handling (order execution to settlement)
  • High capability to adapt to changing working requirements
  • Independent, enthusiastic, accountable, logical and systematic thinking
  • Proficient in MS Excel, MS Word and MS Access
  • Proficient in Cantonese, English and Mandarin

We offer a competitive remuneration package and long-term career development to the right candidates. Interested applicants, please send your full resume and expected salary quoting reference to the HR Department, 41/F, Central Plaza, 18 Harbour Road, Wanchai, Hong Kong or by clicking “Apply”.

For more details about career opportunities in KGI, please visit our website https://www.kgi.com.hk/en/others/careers

Information provided will be treated in strict confidence and will only be used for recruitment related purposes. All personal data of unsuccessful applicants will be destroyed within six months after the completion of recruitment process.

(Personal data collected will be used for recruitment purpose only.)

*KGI refers to KGI Asia Limited and its affiliates

^an investee enterprise of KGI Securities, not a subsidiary

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