Operations Associate

Help Us to Produce BEST Deli Meats in the Market, Join our Family Today!

Who We Are

Spencer Foods Corporation (SFC) is a meat processing company focused on producing meat products in small batches to ensure optimum quality and taste. SFC caters to Institutional Accounts (B2B) and has a retail arm through Earle’s Delicatessen and distributors.

Why Join Us?

·          We are about innovation, quality, and customer satisfaction

·         Work with a passionate team committed to excellence in the food industry

·         Enjoy a supportive and growth-driven work environment

What We Offer

·Government mandatory benefits (SSS, PhilHealth, Pagibig)

·5 Vacation Leave (convertible to cash if unused).

·5 Sick Leave (convertible to cash if unused).

·Free uniform

Work Schedule

Compressed work schedule (Monday – Friday)

7:00 am – 6:00 pm every Monday –Thursday

7:00 am – 4:00 pm every Friday

What You’ll Do

1.       Documentation & IOM Management

·         Prepare, receive, and log Internal Office Memos (IOMs) and ensure proper documentation and routing.

·         Maintain organized digital and physical records of all IOMs and operational documents.

·         Communicate issued IOMs to affected outlets and ensure acknowledgment.

2.       Scheduling & Operations Coordination

·         Prepare and finalize Service Crew Schedules for all assigned outlets.

·         Monitor schedule changes, leave requests, and staff movements to ensure proper manpower deployment.

·         Coordinate with Area Supervisors regarding schedule updates.

3.       Store Concerns & Response Coordination

·         Receive and respond to store concerns including operational issues, maintenance, and support needs.

·         Ensure timely response time to store concerns based on company standard.

·         Coordinate Preventive Maintenance Schedule (PMS) for assigned outlets.

·         Log, track, and monitor all concerns until fully resolved.

4.       Inventory Monitoring & Variance Checking

·         Monitor Daily Sales Report vs. Inventory Movement to identify discrepancies.

·         Track and reconcile Actual Inventory vs. System Inventory on a daily and weekly basis.

·         Manage returns, pull-outs, and disposal of unsellable items

·         Report variances, damages, or inconsistencies to the Operations Supervisor.

5.       Stock Replenishment & Requisition Processing

·         Prepare and process Stock Replenishment Requests from outlets.

·         Ensure timely submission and approval of requisitions to prevent stock-out incidents.

·         Monitor stock consumption trends to forecast replenishment needs.

·         Track approved requisitions until delivery completion.

6.       Inventory Tracking & Documentation

·         Maintain accurate logs of stock quantity, category movements, and item usage.

·         Encode all deliveries of supplies, raw materials, and consumables into the system.

·         Ensure completeness and accuracy of delivery receipts, pull-out documents, and inventory logs.

7.       Utility Bill & Financial Document Coordination

·         Receive utility bill receipts from outlets and forward them to Finance for payment processing.

·         Ensure bills are complete, on time, and correctly documented before submission.

8.       Lessor & External Coordination

·         Communicate with lessors, landlords, and building administrators regarding outlet repair needs, maintenance concerns, or compliance requirements.

·         Secure required permits, approvals, or repair authorizations when needed.

·         Follow up until concerns are resolved and document all actions taken.

9.       Sales Execution Support

·         Assist in implementing promotional campaigns and in-store activations.

·         Ensure availability of promo items and correct pricing during campaigns.

·         Coordinate with sales teams to drive daily and monthly targets.

Other Duties

Perform other related duties that may be assigned from time to time as necessary to support departmental goals.

What You’ll Need

1.       Graduate of a business, administrative, or related course.

2.       Must have experience in Operations – Food Industry

3.       Experience in admin, operations support, or documentation roles is an advantage.

4.       Experience in inventory, warehouse, stock monitoring, or data encoding is an advantage.

5.       Knowledgeable in MS Excel/Google Sheets and basic inventory systems.

6.       Strong coordination and communication skills.

7.       Documentation and Records Management

8.       Coordination & Follow-through

9.       Time Management and Prioritization

10.   Communication Skills

11.   Basic Technical Skills (POS familiarity is an advantage)

12.   Problem-Solving & Issue Tracking

13.   Professionalism & Confidentiality