Operations Associate

Job Summary

The successful candidate will play a key part in maintaining the smooth running of the day-to-day operations of EBS data offering and working with cross functional teams to identify solutions in problem areas to remove operational inefficiencies. On the data enhancement aspect, the candidate will use advanced Excel, VBA and SQL skills translating operational requirements into technical solutions and tools. The team operates 24/7, thus interested candidates will be required to work in all shifts including US hours.

Responsibilities

• New hire needs to be well versed with Index and ETF concepts and their calculations.
• Validate the accuracy of data received from various sources. Ensure that this information is stored in databases and is accurately reflected on products by creating or running data quality checks and standards.
• Ensure the quality and time-efficient production of financial information to respective products.
• Respond to data queries from both internal and external clients and provide support to stakeholders.
• Monitor and research market events in order to anticipate changes. Ensure a deep understanding of the markets and business events.
• Work with and involve cross functional teams to provide Root Cause Analysis to identify solutions in problem areas.
• Consolidate information around the dataset leading to the establishment of best practices.
• Perform automated/semi-automated checks to ensure production of high quality content.
• Ensure MOW's are documented and maintained.
• Coordinate and Delegate work as per team requirements
• Identify data quality improvement projects, and good design practices
• Intermediate Excel and SQL skills, including being able to write basic SQL queries.
• Proven ability to utilize data and systems tools available
• Good verbal, written, and presentation skills.

Education and experience

• The candidate should have a good understanding of equities capital markets. Specific knowledge around Index/ETF and Corporate Actions highly preferred.
• 0-2 years of business operations experience and must be flexible in addressing dynamic business needs.

Commercial awareness

Must have a strong interest in finance and be up to date with current global financial market news.

Personal competencies Personal impact

The candidate must be a self-starter, able to take on multiple tasks at a time, hardworking, and efficient.

Communication

Must demonstrate superior communication skills and is expected to interact professionally across business units within the company.

Teamwork

Being a team player is a vital aspect of the position, and it is expected that the candidate will work well individually, as well as in a global team environment.