Operations Associate

Position Summary:
The primary responsibility of the Operations Associate is responsible for supporting daily operational activities, coordinating between various departments, and assisting in the implementation of process improvements to enhance overall productivity. The Operations Associate will analyze operational data to identify trends and areas for improvement, contributing to strategic decision-making. They will also manage inventory control, vendor communications, and compliance with company policies and regulatory requirements. Ultimately, this role aims to optimize retail operations to deliver exceptional customer experiences and support business growth across multiple locations.

Responsibilities/Duties:

• Coordinate daily operational activities to ensure seamless retail store functions and support management teams
• Monitor inventory levels, process orders, and collaborate with suppliers to maintain stock availability and accuracy
• Analyze operational data and generate reports to identify inefficiencies and recommend actionable improvements
• Assist in the development and implementation of standard operating procedures and compliance protocols
• Communicate effectively with cross-functional teams including sales, logistics, and customer service to resolve operational issues promptly
• Support training initiatives for new staff on operational processes and systems
• Manage vendor relationships and ensure timely delivery of goods and services
• Participate in audits and ensure adherence to company policies and regulatory standards

Knowledge, Skills, and Abilities:

• Good general computer skills (Excel, Word, Outlook)
• Experience with retail management software or Enterprise Resource Planning (ERP) systems
• Knowledge of inventory management and supply chain best practices
• Familiarity with compliance standards relevant to retail trade
• Demonstrated ability to lead process improvement initiatives
• Excellent communication skills, both written and verbal

Credentials and Experience:

• High school diploma or equivalent
• 1-2 years of experience in retail operations, logistics, or a related field

Physical Demands

• Employee must possess the ability to lift, carry, push, and pull materials and objects weighing between 40-50lbs
• Required to bend, stoop, kneel, reach, and climb to perform work
• May be required to stand, walk, and use hands and fingers for long periods of time

Benefits:

• Flexible scheduling (Open Saturdays till noon, closed Sundays!)
• Paid time off
• Paid vacation
• Overtime opportunity
• Major medical- BlueCross BlueShield
• Vision and dental coverage
• 401(k) employer match contribution- WE MATCH 100%
• FREE company apparel
• Wellness programs
• Professional development opportunities
• Employee discount

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.