Operations Associate

We are seeking driven individuals ready to advance and grow to the next level in their careers. The role of Operations Associate is to help interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Receive checks and documents from customers. Keep records of transactions and negotiations involved in the various transactions.

Offered Benefits:

• Base pay through competitive wages including bi-weekly bonuses
• Pay per performance based upon branch’s performance and profitability
• Company incentives for continued growth and education
• Company contributed Health
• Dental, Vision, Life, Disability, Accidental Insurance
• 401k Program with employer match up to 5%
• 2 Weeks paid Vacation, 8 paid Holidays
• 40+hr Work Week – Monday thru Saturday
• Every Sunday Off

Preferred Qualities and Experience:

• 1+ years Customer Service, Sales and/or Collections experience
• Teamwork mentality
• Passion for Customer Service
• Passion for setting and exceeding goals
• General understanding of basic math and capability to learn
• Pleasant and inviting phone voice
• Ability to interact with strangers like a friend
• Experience in a Loan/ Pawn company

Minimum Required Education and Qualifications:

• High School Diploma or equivalent
• Must be able to work 40+ hours per week, including Saturdays
• Satisfactory completion of pre-employment screenings
• Reliable form of personal transportation and valid Driver’s License

The above statements are intended to describe the general nature and level of work being performed. They are not meant to be an inclusive list of responsibilities, duties and skills required.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Ability to Commute:

• Lillian, AL 36549 (Required)

Ability to Relocate:

• Lillian, AL 36549: Relocate before starting work (Required)

Work Location: In person