Operations Associate (Compliance)

• Lime is hiring an Operations Associate, Compliance to join our Operations team and play a key role in strengthening compliance, efficiency, and data-driven decision-making across both in-warehouse and field operations
• In this role, you’ll build advanced dashboards and reporting tools to give leadership real-time visibility into performance and compliance, analyse complex datasets to uncover risks and opportunities, and lead optimisation initiatives that improve utilisation, reduce costs, and enhance service quality
• You’ll develop a deep understanding of regulatory requirements and operational standards, identify and mitigate key business risks, and ensure our processes consistently meet legal and safety obligations
• We’re looking for a data-driven, detail-oriented problem solver who thrives in a fast-paced, evolving environment
• This is a unique opportunity to shape the systems, standards, and strategies that underpin Lime’s growth and operational excellence
• This is a warehouse-based position that requires an onsite presence during assigned business hours
• Build and maintain advanced dashboards and reporting tools to provide leadership with real-time visibility into operational performance, compliance metrics, and key business drivers
• Analyse large, complex datasets to identify inefficiencies, uncover missed opportunities, and develop actionable insights that improve decision-making across operations
• Lead optimisation initiatives by translating data trends into strategic recommendations, focusing on improving utilisation, reducing costs, increasing compliance and enhancing service quality
• Continuously raise the bar for operational excellence by defining performance benchmarks, measuring progress, and implementing data-backed improvements across teams and workflows
• Develop and maintain a comprehensive understanding of compliance requirements, regulatory obligations, and operational standards to ensure the business operates within all necessary guidelines
• Identify, map, and monitor key business risks, implementing data-driven controls and proactive mitigation strategies to reduce exposure and safeguard operations
• Analyse rider behaviors, usage patterns, and market dynamics to inform placement strategies, pricing models, and growth opportunities
• Collaborate closely with Operations, Government Relations, Legal, and product teams to embed compliance and risk considerations into core processes, ensuring that business decisions are both efficient and compliant
• Serve as a strategic partner to leadership by presenting clear, data-driven narratives that guide investment decisions, operational priorities, and long-term planning

Benefits

• Disability insurance
• 401(k)- The ideal candidate can balance tactical problem-solving with strategic thinking — embedding compliance into core operations, informing decision-making with actionable insights, and partnering closely with Operations
• Excellent problem solving skills - you can solve complex problems in a logical and structured manner
• 1+ years of professional work experience; plus 1+ year of experience within an Operations position with a strong understanding of compliance is required
• Experience leading teams or groups is required
• An organized individual who can work independently with tight deadlines in a multicultural environment
• Experience with G-sheets is required (SQL is a big plus)
• Fluent verbal and written English language skills
• Excellent communication skills
• Work well under pressure - you must be able to handle competing demands and prioritize ruthlessly
• Demonstrated ownership and accountability to deliver precise and meaningful impact
• Stakeholder management experience preferred, with the ability to build strong cross-functional relationships, align priorities, and effectively collaborate with internal and external stakeholders to achieve operational and compliance objectives
• Data driven in everything that you do - you must be very data centric and able to process and analyse data to solve problems, spot opportunities as well as performance trends
• Can-do attitude, no task is below you
• Not sure if you meet all the qualifications? If this role excites you we encourage you to apply