Operations Associate - insurance

Key Responsibilities

• Handle day-to-day insurance operations and policy-related processes.
• Process policy applications, endorsements, renewals, and documentation.
• Verify customer and policy details for accuracy and completeness.
• Coordinate with internal teams, customers, and insurance partners for timely processing.
• Maintain and update policy records and MIS reports.
• Resolve customer queries related to policy status, documentation, and servicing.
• Ensure timely completion of assigned operational tasks as per TAT.
• Follow company policies, compliance requirements, and standard operating procedures.

Requirements

• Graduate in any discipline.
• 1–3 years of experience in insurance operations or related BFSI processes preferred.
• Good communication and coordination skills.
• Basic knowledge of MS Excel and MS Office.
• Strong attention to detail and ability to manage multiple tasks.