Operations Associate / Operations Coordinator (Entry / Junior Level)

Operations Associate / Operations Coordinator (Entry / Junior Level)Role Description

We are seeking an organized, proactive, and detail-oriented Operations Associate / Operations Coordinator (Entry / Junior Level) to support the execution of daily business operations and workflow logistics. In this foundational role, you will act as a central operational point of contact, coordinating activities across internal departments—such as Logistics, Supply Chain, Customer Service, Procurement, and Finance—to ensure core business functions operate smoothly and efficiently. Working closely with Operations Managers and Department Lead, you will monitor operational workflows, maintain process documentation, track order or project delivery milestones, and assist in resolving daily operational issues. Responsibilities include tracking inventory or resource allocations, auditing operational data for accuracy, liaising with third-party vendors and service providers, generating routine performance reports, and supporting process improvement initiatives. Success in this position requires strong organizational skills, clear written and verbal communication, proficiency with spreadsheets and task management software, a sharp attention to detail, and a proactive problem-solving attitude.

Qualifications

• Education: Bachelor's degree or Diploma in Business Administration, Operations Management, Supply Chain, Logistics, Industrial Engineering, or a related field.
• Operations & Workflow Coordination: Foundational understanding or exposure to daily business operations, standard operating procedures (SOPs), supply chain workflows, or project coordination.
• Organization & Time Management: Exceptional organizational skills with a proven capability to prioritize tasks, multitask efficiently, and meet firm deadlines in a dynamic environment.
• Spreadsheet Proficiency & Reporting: Intermediate skills in Microsoft Excel / Google Sheets (VLOOKUP/XLOOKUP, Pivot Tables, logical functions, and data entry) for tracking operational metrics and generating routine reports.
• Project Management Tools: Exposure to or familiarity with modern workflow and task management tools (e.g., Asana, Jira, Trello, Monday.com, ClickUp, or Notion).
• Vendor & Service Provider Liaison: Capability to communicate professionally with external logistics partners, vendors, and suppliers to track orders, schedule deliveries, and confirm service execution.
• Problem-Solving & Attention to Detail: Strong analytical and diagnostic skills with high numerical accuracy to spot workflow bottlenecks, trace inventory discrepancies, and implement routine operational fixes.
• Cross-Functional Collaboration: Ability to work harmoniously across multiple internal teams (Finance, Procurement, Customer Support, and Sales) to maintain clear communication and operational alignment.
• Communication Skills: Excellent written and verbal communication skills to log daily operational activity, update procedural guides, and present status updates to team leads.
• Professional Attributes: High level of adaptability, strong work ethic, eagerness to learn operational processes, and a commitment to maintaining high operational standards.