Operations Billing Executive

About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Scope

Manage Invoicing and costing of shipments in accordance with customers’ requirements, internal processes, procedures and based on PSA BDP Standards and Ethics and compliance policy.

Responsibilities

• Manage end-to-end process of Invoicing and Costing
• Timely and accurate Invoicing and despatching.
• Ensure that profit as per initial SO is available, in case of any variation, identify the root cause, raise query to relevant team and inform Team Leader. In case of Loss or GP variance, inform department manager and ensure necessary approval is in place.
• Control of Open Blocks in Meridian
• In case of variance in quote vs. actual cost, verify with CS/Product and ensure that additional costs if any are accepted by Customer
• Maintain all agreed or contractual rates in shared folder.
• Resolve issues related to invoice disputes from customer.
• Despatch invoice in timely manner – within 1 working day from the date of Invoicing.
• Follow up on missing information / disputed invoices with relevant stakeholders
• Ensure that supplier invoices are received as per the agreed rates and in case of any variation, escalate to manager
• Closely follow up with Operations for timely hand over of files and escalate if timelines are not adhered to by Operations.
• Coordinate with various internal and external stakeholders
• To deal with customer complaints on any invoice related issues.
• Invoices dispute reduction , target is to reduce sales invoice dispute to minimum by following internal process of verification and validation before posting
• Control WIP and AJC balances with weekly follow up in clean up and releasing the pending balances to reduce them to 3 months balance on maximum
• Cross-Department Collaboration with all other departments and support with any internal inquiries related to billing
• Maintain proper archiving for all dispatched invoicing and keep record invoices wise and job wise
• Adhere to E invoicing reequipments and make sure of VAT compliance
• Improvement and be open for new published initiatives related to internal process “OPEX”
• Minimize manual work and count on system tools
• Maintain records per Q for VAT assessments with sufficient supporting documents

Qualification / Experience

• 1 years of demonstrated experience of Freight forwarding and Logistics operations / billing
• Preferably past experience in Supply Chain or Logistics
• High standard of computer literacy with Microsoft Office applications and relevant transport management applications.