Operations Clerk

OPERATIONS CLERK

FRANKLIN FINANCIAL CENTER

PRIMARY RESPONSIBILITIES

Primary Responsibilities include, but are not limited to:

receiving and processing ACH files and Check 21 files, wires, processing NSF items and non-posted items, processing customer disputes, keying and check back of account maintenance, review items for stop payments on accounts, update rates as required, and processing end of month/beginning of month files.

ACCOUNTABILITIES

Receive information about new accounts, verify account information in system, and scan and index documents into archive system.

Process Cash Management Customer files daily and bill accordingly.
Review previous day's reports to verify adherence to internal policy and procedures by team members processing accounts and transactions for customers.
Update Fed Fund and deposit rates as requested.
Set up customer requested deposit ACH transfers and AFT transfers.
Key and verify account maintenance.
Investigate and correct errors upon customers' request, according to customer and bank records.
Process incoming and outgoing wire transfers of funds.
Maintain strong working relationships with all other departments, such as financial centers.
Comply with Bank Secrecy Act (BSA), the Office of Foreign Assets Control (OFAC), the USA PATRIOT ACT (CIP), Customer Due Diligence (CDD), including reporting suspicious activities to the BSA Department as well as other banking and company regulations and rules.
Actively participate in community and civic organizations, as appropriate, to positively reflect the bank and the community.

• Other duties assigned as may be deemed necessary to support Bank activities.

SALARY STATUS

Hourly, Pending Experience

SKILLS NEEDED

• High School Diploma / GED
• 5+ years of banking experience (preferred)
• Strong verbal and written communications skills
• Strong relationship-building skills
• Excellent time management skills and be attentive to detail
• Adequate computer skills and ability to work with Microsoft Word and Excel
• Ability to work independently as well as complete projects using a team approach

Pendleton Community Bank is an equal opportunity employer / veteran / disability. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. As a federal contractor, PCB accepts priority referrals of protected veterans for our openings.