Operations Control Coordinator

We’re seeking an Operations Control Coordinator to support real-time fleet monitoring, incident reporting, video/data retrieval, safety operator recordkeeping, and cross-team coordination to ensure smooth and accurate operational oversight.  

Key Responsibilities:

• Provide ongoing support to maintain operational dashboards, trackers, and logs to reflect current fleet status and incidents.
• Enter and maintain detailed records of fleet activities, alerts, and incidents in the Fleet Management System promptly.
• Track and update Autonomous Vehicle (AV) performance metrics such as trip completion, disengagements, delays, and anomalies for daily reporting.
• Compile and deliver clear shift summaries to ensure seamless handovers between teams.
• Access and provide CCTV, dashcam, and in-cabin video footage as requested by OCC Specialists or Incident Controllers.
• Gather key information (timestamps, vehicle IDs, event markers) to support incident reviews and investigations.
• Prioritize urgent video requests during active incidents to aid real-time decision-making.
• Maintain logs of Safety Operator (SO) activities, including attendance, behavioral observations, and non-compliance reports.
• Assist in handling incoming alerts, conduct initial triage, and escalate issues to OCC Specialists when necessary.
• Contribute to the preparation of daily, weekly, and monthly operational reports.
• Assist in organizing data, logs, and materials for internal simulations and drills.

Requirements:

• Diploma or Degree in Engineering, Logistics, Computer Science, or a related operational discipline.
• At least 6 months of relevant work experience.
• Strong proficiency with fleet management systems, operational dashboards, and CCTV monitoring tools.
• Keen ability to detect subtle anomalies in video feeds or data streams.
• Prior exposure to operations in command centers such as bus, rail, or emergency services dispatch is preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345