Operations Coordinator (Air Freight Export)

About the role

This is a full-time Operations Coordinator (Air Freight Import/Export) role with LX Pantos Singapore Pte Ltd, located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating the import and export of air freight shipments, ensuring efficient and timely delivery to customers.

What you'll be doing:
Air Export Operations

Coordinate daily air export shipments from booking to final departure.

Arrange cargo collection, consolidation, palletization and warehouse handling activities.

Prepare and verify shipping documents, including MAWB, HAWB, commercial invoices, packing lists and export permits.

Liaise with airlines, ground handling agents, transport providers, customers and overseas offices.

Monitor shipment status and ensure on-time departure according to customer requirements.

Handle shipment irregularities and provide timely updates to customers.

Customer Service

Respond to customer inquiries regarding shipment schedules, documentation and status updates.

Ensure customer requirements and KPIs are met.

Maintain good relationships with customers and business partners.Perform any ad-hoc duties assigned by superior

What we're looking for:
Possess 2-3 years experience in freight forwarding industry is preferred

High attention to details

Able to work well independently

Good teamwork and interpersonal skills

Able to work beyond normal office hours when operational requirements arise

Working day: Shift schedule work (including Sunday / Public Holiday/ weekday and weekend according to shift assigned)

Working Location: Changi Airfreight Centre

LX PANTOS SINGAPORE PTE. LTD.

1. Global Company Profile - LX Pantos is a US$3bn Global Logistics company, Global HQ in Seoul, Korea

2. LX Pantos is a global leading company which employs about 3,600 professionals with 380 global network in 39 countries.

3. Primary activity in Singapore is Freight Forwarding and Contract Logistics.

4. LX Pantos operates 96 offices and 68 warehouses all over the world (Total of 380 Global Network).