Operations Coordinator (Cleveland)

Partnership Schools is a pioneering school management organization (SMO) that is shaping the next generation of urban Catholic education. Partnership Schools is a network of eleven urban Catholic schools serving over 3,300 students in New York and Cleveland. We believe that great schools are guided by faith and values, grounded in rigorous content, supported by quality professional development and animated by a clear vision.

Partnership Schools are accepting applications for an Operations Coordinator role in Cleveland, Ohio. The Operations Coordinator (OC) is a critical role of the Partnership Schools community. Reporting directly to the Business & Operations Manager while regularly assisting the school Principals, this OC is uniquely positioned to develop school operations and data administration skills. The Operations Coordinator will regularly assist leaders, teachers, families, and other school stakeholders in managing the many different moving pieces of a smooth school day. The ideal candidate will be driven by a commitment to the overall mission and success of the organization, a strong desire to learn the inner-workings of Catholic schools, and a general interest in data and administration.

General Responsibilities for Operations Coordinator include but are not limited to:

General Operational Support:

• Manage projects across various departments to ensure a safe and warm learning environment for students;
• Actively implements policies and procedures within the school community;
• Market the school in a variety of ways and effectively leverage the parent community to promote the school;
• Proactively plan and effectively execute parent engagement events;
• Skillfully execute logistics, including overseeing school-based event planning and purchasing;
• Able to go above and beyond to assist in all parts of the school day; and
• Eager for feedback and to learn and grow in a fast-paced, mission-driven environment.

Finance & Systems Management:

• Support financial health of Partnership Schools Cleveland, tracking and managing accounts payable and receivable to budget
• Support Operations Manager in tracking scholarship applications, submissions, and payments
• Processing invoices, preparing payments and reconciling deposits.
• Assisting with student enrollment, registration, scholarships, and student records
• Manage student information systems and own clear, correct data entry in multiple systems

Customer Service & Communication

• Build relationships and engage every member of the school community;
• Maintain a positive customer service environment with all interactions including those requiring conflict resolution;
• Promote student re-enrollment with families
• Coordinate with and assist Operational Leader and Principal in routine reporting and compliance mandates;

Other duties as assigned, including but not limited to:

• Support with coordination of MAP testing
• Support with coordination and inventory of curriculum & purchasing
• Other student supervision duties as needed (ie lunch, bus, or recess duty)

Qualifications:

• Bachelor's degree
• Customer service experience
• Strong experience with technology systems and Google platforms
• Experience in managing databases
• School-based experience highly preferred
• Ability to work under pressure and self-manage
• Whatever-it-takes attitude