Operations Coordinator

Ko wai mātou | About us

The Water Services Authority - Taumata Arowai (the Authority) was established as a Crown Entity in 2021, following the outbreak of illness in the Havelock North community as a result of drinking contaminated water from the public water supply. The Authority oversees and regulates the safety and quality of drinking water, wastewater and stormwater services across New Zealand. We do this on behalf of consumers and communities throughout New Zealand, so they can have confidence in the safety and quality of their drinking water and the impact on their environment.

If you’re a passionate and driven individual who shares our vision for making water safe everyday for everyone, then join us and be part of making a difference.

Mō tēnei tūranga mahi | About this role

Our Operations Coordinators hold a deep understanding of the Operations Groups systems and processes and deliver high quality support to enable the group to successfully deliver on multiple work programmes.

As one of three Operations Coordinators, you will

• support the maintenance and enhancement of Hinekōrako (self-service portal and regulatory and intelligence platform)

• coordinate, develop and implement projects intended to improve efficiency and implement best practice within the Operations Group

• Coordinate deliverables associated with our role as a drinking water regulator

• provide reporting and data support to the wider the Authority

• engage with various stakeholders across the organisation and externally, including drinking water suppliers.

Innovation and creativity are key drivers in the way we work - our size requires us to be smart and agile.

Ko koe tēnei | About you

We are looking for someone who

• has a continuous improvement mindset

• is highly organised and able to juggle conflicting demands

• can quickly build positive internal and external working relationships

• familiar with data gathering and intel gathering support

• has experience in project coordination or support

• has knowledge of business process design and application.

To view the Position Description please visit our Talent Portal. To learn more about working at the Authority, please visit our Working Here page.

The likely appointment range is $88,237 - $95,000 based on skills and experience. The full salary range for this role is $88,237- $112,747 with a mid-point of $98,041.

Me pēhea te tuku tono | How to apply
Click “apply” you will be redirected to our Talent Portal.

Rā Katinga | Applications close 11:59pm Sunday 23 August 2026.

You must have a legal right to work in New Zealand.