Operations Coordinator

About Us As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary It is the responsibility of the Operations Coordinator to perform clerical duties within the branch. Work as support staff in the performance of administrative responsibilities for the supervisory and management team as directed. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. Support a safe work environment by following all safety policies and procedures, taking personal responsibility for safety, reporting hazards or concerns promptly, and contributing to a culture that prioritizes safety every day.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Nashville, TN.

Essential Duties & Responsibilities

• Perform clerical and administrative duties in an office setting and show site.
• Use a variety of office software applications including but not limited to word processing, email, and excel, SAP, and using COUPA for invoicing and ordering items, and using Share point (ECS) and Citrix (TSS & EMS) for tickets processing.
• Receive and deliver MRE tickets from CPIA, detail department, and delivers in-house tickets from Detail department for cut shop and carpenter shop as needed.
• Sort and print tickets using SharePoint (ECS).
• Revise tickets ensuring status and completeness before printing. Responsible for printing the desired amount based of show size.nce printed, staples, sorts, and organizes by ticket number.
• Distribute printed tickets to warehouse production manager.
• Open and create new files for each individual job/show.
• Print TSS and booking reports for each file, along with all the released graphic tickets and create a graphics file for each show for sign world.
• Develop and modify practices that improve the workflow of documents.
• File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins for closed shows (up to two months old) and maintain a storage file list each month.
• Prepare labels/tags for material bins located in office, sign world, show site support and show tags for every MIS component for show site via excel using a predefined template.
• Operate and maintain office equipment such as printers and copy machines, fixing any malfunctioning office equipment to best of knowledge, calling IT when needed. Replacing toners, empting waste box and maintaining paper supplies. May serve as liaison with Copier service and vendor.
• Assist with other projects and special assignments as required by Freeman Management Team.
• Follow all company safety policies, procedures, and work instructions.
• Complete required safety training and apply safe work practices at all times.
• Immediately report any workplace accidents, near misses, hazards, or unsafe conditions to a manager or through an appropriate reporting channel.
• Participate in safety discussions and communicate concerns or feedback openly to help maintain a safe work environment.
• Use tools, equipment, and protective gear properly to prevent injuries and incidents.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.
• Basic understanding of workplace safety practices and applicable OSHA requirements.
• Ability to consistently follow safety rules and contribute to a positive safety culture.

Certificates, Licenses, Registrations

OSHA 10 Certification required.

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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