Operations Coordinator

Key Responsibilities

·        Prepare weekly, monthly and quarterly reports for internal teams and clients.

·        Maintain and update spreadsheets, trackers, dashboards and internal systems.

·        Categorise products and maintain accurate product information within company databases.

·        Review data received from suppliers and colleagues to ensure accuracy and completeness.

·        Coordinate the collection of documentation required for reporting and client requests.

·        Support the preparation of presentations, reports and performance summaries.

·        Maintain project trackers and follow up on outstanding actions.

·        Liaise with colleagues across multiple countries to gather information and resolve queries.

·        Organise and maintain electronic files and documentation.

·        Support the completion of client questionnaires and operational requests.

·        Identify inconsistencies in data and work with colleagues to resolve them.

·        Assist with improving reporting processes and administrative efficiency.

·        Provide day-to-day operational support to the Sustainability team and wider business where required.

·        Undertake any other duties as reasonably required.

Qualifications & Experience

·        Bachelor's degree in Business Administration, Management, Marketing, Finance or a related discipline, or equivalent relevant work experience.

·        1-3 years' experience in an administration, operations, reporting, project coordination or similar role.

·        Excellent Microsoft Excel skills.

·        Good knowledge of Microsoft Word, Outlook and PowerPoint.

·        Strong organisational and time management skills.

·        Excellent attention to detail.

·        Good written and spoken English.

·        Ability to manage multiple priorities and meet deadlines.

·        A proactive attitude and willingness to learn.

Desirable

·        Experience preparing reports or dashboards.

·        Experience working with databases, ERP or CRM systems.

·        Knowledge of Power BI or similar reporting tools.

·        Experience supporting regional or international teams.

·        Experience coordinating projects or client accounts.

What We're Looking For

·        Organised and dependable.

·        Excellent attention to detail.

·        Curious and eager to learn.

·        Positive attitude.

·        Strong analytical and problem-solving skills.

·        Comfortable working with data.

·        Able to communicate confidently with colleagues across different countries.

·        Team player with a collaborative approach.

·        Takes ownership of their work and consistently delivers high-quality results.

What We Offer

·        The opportunity to work with some of the world's leading brands.

·        A supportive and collaborative international team.

·        Ongoing training and professional development.

·        Exposure to global projects and international stakeholders.

·        Opportunities to grow your career within a dynamic and expanding organisation.

·        A culture that encourages innovation, continuous improvement and learning.