Operations Coordinator

Role Description This part-time remote Operations Coordinator role at Plataforma en Defensa del Trabajo Social de España focuses on supporting daily operational activities and ensuring smooth coordination across projects and initiatives. The Operations Coordinator will manage schedules, organize virtual meetings, maintain documentation, and streamline administrative processes. This role includes monitoring workflows, tracking key operational metrics, and identifying areas for improvement to support organizational goals. The Operations Coordinator will also respond to inquiries, provide support to internal and external stakeholders, and collaborate with team members to enhance service delivery. The position requires consistent online availability during agreed working hours and proactive communication with the wider team.

Qualifications

• Candidates should possess strong Operations Management skills, including coordinating workflows, organizing tasks, and supporting project execution.
• Candidates should possess excellent Communication skills to interact clearly and professionally with colleagues, partners, and stakeholders in a remote environment.
• Candidates should possess solid Analytical Skills to interpret data, identify process issues, and propose practical improvements.
• Candidates should possess Customer Service capabilities to address inquiries, support community members, and maintain positive relationships.
• Candidates should possess Administrative Assistance skills to manage documentation, maintain records, and handle routine operational tasks efficiently.
• Additional beneficial qualifications include proficiency with online collaboration tools, strong organizational and time-management abilities, and the capacity to work independently with attention to detail.
• Experience in social work, nonprofit organizations, or advocacy-focused initiatives, as well as familiarity with Spanish social services, is considered an advantage.