Operations Coordinator

Drive meaningful business improvement and help shape how we work.

We're looking for an experienced Operations Coordinator to drive business improvement, coordinate operational projects, and support meaningful change across Capital Partners. This role is ideal for someone who enjoys improving processes, solving problems, and influencing outcomes through strong relationships and communication.

This is not a highly technical IT or software development role. Success comes from understanding people, our service offering for clients, improving ways of working, and helping team members embrace change.

WHY YOU’LL LOVE WORKING WITH US

We are proudly team‑owned, values‑driven, and nationally recognised:

• FAAA Professional Practice of the Year (2017, 2019, 2024)

• #3 Best Places to Work in Australia (WRK+)

• Western Australia’s only CEFEX‑certified financial planning firm

YOUR ROLE

You'll play a key role in helping teams work more effectively, identifying opportunities for improvement, and ensuring strategic initiatives are successfully delivered and adopted across the business.

In this role, you will:

• Collaborate with the team to drive quarterly Operations Team objectives and improvement initiatives.

• Coordinate operational projects from concept and business case development through to implementation and review.

• Analyse processes and workflows to identify opportunities to improve efficiency, scalability, and effectiveness.

• Support organisational change initiatives and help teams successfully adopt new ways of working.

• Develop operational documentation, tools, training resources, and best practices.

• Monitor project progress, manage priorities, and escalate risks where required.

• Influence continuous improvement by sharing insights, recommendations, and practical improvements across the business.

YOUR WINNING FORMULA

• 5+ years' experience in operations, business improvement, project coordination, change management, or a similar role.

• Experience leading operational projects and driving process improvement initiatives.

• Experience supporting organisational change and improving adoption of new processes or systems.

• High levels of ownership, accountability, and follow-through.

• Proficiency across the Microsoft Office Suite.

Highly regarded:

• A tertiary qualification in Business, Commerce or a related discipline.

• Project management qualifications such as PRINCE2, Agile, or similar.

• Experience using reporting and data visualisation tools such as Power BI.

THE HEART OF CAPITAL PARTNERS

We live our four core values every day: Think, Do, Live, Play.

• Think beyond self: We care for people, listen and act with heart, and go the extra mile.

• Do the right thing: We do what we say, take responsibility, and have conversations that matter.

• Live above the line: We have a growth mindset, commit to learning, and always look for better ways.

• Play as one team: We lean into challenges, speak up, participate, and collaborate—asking for help when we need it.

HERE’S YOUR OPPORTUNITY

• A values led, high trust culture

• A culture that values achievement and continual growth

• Regular social events and team workshops

• Access to personal financial advice from award‑winning advisers

• Learning, development, and career growth opportunities

Apply today by submitting a resume and cover letter!