Operations Coordinator

Destinations Travel Advisors, LLC helps travelers plan and coordinate memorable trips by providing personalized travel guidance, itinerary assistance, reservation support, and customer service.

We are seeking a highly organized and dependable Operations Coordinator to support our day-to-day operations and help ensure travel-related activities, administrative processes, and customer requests are handled efficiently.

The Operations Coordinator will assist with coordinating internal workflows, maintaining travel and customer records, monitoring schedules, supporting advisors, and helping ensure that client requests are completed accurately and on time.

This is an excellent opportunity for an organized professional who enjoys travel, customer service, administration, and working in a collaborative remote environment.

Responsibilities

• Manage vehicle dispatching and routing using transportation management systems such as Oracle Transportation Management and Vehicle Dispatch Software to optimize delivery schedules.
• Coordinate with carriers, drivers, and internal teams via multi-line phone systems and internal communication channels to ensure timely pickups and deliveries.
• Oversee shipping & receiving processes, ensuring accurate data entry into logistics systems like SyteLine and AS400 for tracking freight movements.
• Monitor DOT (Department of Transportation) regulations and compliance standards to ensure all road transportation operations adhere to legal requirements.
• Support supply chain activities by analyzing transportation data, identifying bottlenecks, and proposing solutions for continuous improvement.
• Maintain organized records of freight, vehicle maintenance schedules, dispatch logs, and customer interactions for audit readiness.
• Assist in customer service efforts by providing clear updates on shipment statuses and resolving logistical issues promptly.

Requirements

• Proven experience with logistics, freight management, or transportation planning, preferably within a 3PL or fleet management environment.
• Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) along with experience using transportation management systems such as Oracle Transportation Management or Vehicle Dispatch Software.
• Knowledge of road transportation operations, including dispatching, route planning, and vehicle tracking technologies.
• Familiarity with DOT regulations and shipping & receiving procedures to ensure compliance and safety standards are met.
• Excellent communication skills—both verbal and written—and phone etiquette for managing multi-line phone systems effectively.
• Demonstrated organizational skills with the ability to handle multiple priorities simultaneously while maintaining attention to detail.
• Ability to perform data entry accurately under tight deadlines; typing speed is essential.
• Experience with logistics software such as SyteLine or AS400 is preferred but not required; training will be provided if necessary.

Join us as an Operations Coordinator where your expertise fuels our operational excellence! We’re dedicated to fostering a collaborative environment that values your contributions while supporting your professional growth in transportation management and logistics.

Pay: $28.40 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Work Location: Remote