Operations Coordinator

ABOUT US

Bravo CPG provides fractional operations support to growth stage CPG brands. We serve as an extension of our clients’ teams, working with them at the tactical level to manage day-to-day operations so they can focus on running their business, and at the strategic level to help them make smart decisions and build strong, scalable processes. While many of our clients are in the food and beverage space, we work across consumer goods verticals and have supported over 220 brands including Joyride Sweets, Stiller’s Soda, MOSH, United Sodas of America, Parks Project, and more.

JOB DESCRIPTION

We are looking for an Operations Coordinator with strong attention to detail, fluent English (written and spoken) and Google Sheets proficiency.

This is a part-time, freelance position that will start with ~10 hours per week and will grow into a full-time opportunity for the right candidate.

An Ops Coordinator will work with 1-4 clients at any given time and will be supported by Bravo Operations Associates and Managers. The ideal candidate is a self-starter, quick learner, and strong communicator.  This candidate must be capable of working on multiple projects simultaneously with competing priorities and deadlines. This role offers exposure to a diverse range of early-stage brands and the opportunity to directly impact those brands’ success. 

This is a remote, contract position.

RESPONSIBILITIES (varies by client)

General list of responsibilities that will vary by client and will be clearly defined in each scope of work:

• Process wholesale orders: enter, process, and confirm customer orders in order management software including ERPs, WMS, and EDIs

• Coordinate order fulfillment: send orders to the warehouse, track order status in spreadsheet, and communicate order status to team to ensure accurate, on-time fulfillment

• Coordinate freight:

  quote and contract freight partners for domestic and international shipments,

  book freight, track status of freight shipments, follow up with warehouse and carriers to ensure on-time delivery

• Review and audit operational activity and data for accuracy (i.e. receiving reports, invoices, etc.)

• Various administrative tasks associated with onboarding and supporting our clients, including data / information collection, reporting, etc.

• Various virtual assistant-type tasks for business owner (this will be a limited part of the role but could include tasks like: coordinating gifts for clients, booking travel, setting appointments, etc)

• Work US hours Monday through Friday, 9 am to 5pm (any US time zone)

SKILLS, QUALITIES, & REQUIREMENTS

The ideal candidate… 

• Extremely detail-oriented
• A self-starter and resourceful
• Strong written and spoken English
• Thinks creatively and proactively
• Willing to learn and be coached
• Great time management and task prioritization
• Comfortable establishing order in chaotic situations
• Seeks a flexible and remote work environment
• Interested in early-stage companies and business operations
• Proficient in Google Sheets, Slack, and Gmail
• An understanding of US work, video call, and email culture

A highly qualified candidate will all have:

• Experience working directly for a US-based CPG company/brand
• 2+ years of experience in operations, logistics or supply chain management
• Bachelor's degree, or equivalent