Operations Coordinator

About Chair Massage ToGo

Chair Massage ToGo (CMT) is a growing wellness services business focused on delivering convenient chair massage services to corporate workplaces, events, organizations, and other clients.

As CMT continues to expand its partnerships, practitioner network, and operational systems, we are looking for an organized and motivated Operations Coordinator to collaborate with our Operations team.

About the Opportunity

This is an Independent Contractor Collaboration Opportunity.

The Operations Coordinator will support the delivery of CMT services by coordinating between clients and Chair Massage Practitioners and assisting with day-to-day operational and administrative activities.

Independent contractors manage their own approach to completing their responsibilities. CMT does not provide guaranteed working hours or require a fixed work schedule.

Key Responsibilities

• Coordinate booked chair massage sessions between clients and practitioners
• Help ensure scheduled services are completed smoothly and operational issues are addressed
• Communicate with clients and practitioners regarding schedules, confirmations, changes, and updates
• Follow up after sessions to collect feedback
• Assist with issuing invoices and receipts
• Organize operational documents, records, and files
• Support day-to-day operational and administrative activities
• Complete assigned responsibilities and provide progress updates based on established KPIs
• Work collaboratively with the Operations Lead and other CMT team members
• Support improvements to operational processes and the overall client and practitioner experience

What We’re Looking For

The ideal candidate is:

• Organized, reliable, and detail-oriented
• A strong written and verbal communicator
• Professional when interacting with clients and practitioners
• Comfortable managing responsibilities independently
• Able to take initiative and solve problems
• Capable of managing multiple priorities
• Collaborative and comfortable working within a growing organization
• Interested in operations, business, entrepreneurship, administration, client services, or the wellness industry

Students, recent graduates, and early-career professionals with relevant skills are welcome to apply, provided they are comfortable working under an independent-contractor arrangement.

Compensation & Collaboration Structure

This opportunity does not include guaranteed hours, a salary, or fixed compensation.

Eligible compensation is structured through a revenue-sharing model and is dependent on applicable revenue being generated by CMT. Revenue sharing is calculated and distributed periodically in accordance with CMT's independent-contractor collaboration structure.

Full details regarding eligibility, expectations, responsibilities, and the applicable revenue-sharing arrangement will be provided to selected candidates before entering into an agreement.

What You Can Gain

The opportunity provides practical exposure to:

• Business and service operations
• Client and practitioner coordination
• Scheduling and service delivery
• Administrative processes and documentation
• Professional communication
• KPI and performance tracking
• Working within a growing service-based business
• Cross-functional collaboration and business growth

Based on contribution, performance, CMT's growth, and business needs, there may also be opportunities for continued or future collaboration.

How to Apply

Interested candidates should complete the application form:

https://forms.gle/3yhhKnbDiz6L1U4W7

Selected candidates will be contacted regarding the next steps and the independent-contractor collaboration structure.

Benefits:

• Profit sharing
• Work from home

Work Location: Remote