Operations Coordinator

Position Summary
The Operations Coordinator supports day-to-day operations for management system audits and certification services. The role coordinates audit schedules, auditors, clients, and documentation to ensure timely service delivery in line with TÜV SÜD procedures, accreditation requirements, and applicable standards.

II. Responsibility and Authority

1. Coordinate operational activities for management system audits, certification, surveillance, and re-certification programs.
2. Plan and coordinate audit schedules with auditors, clients, and internal teams.
3. Prepare and maintain audit documentation, records, and reports in line with procedures and accreditation requirements.
4. Coordinate auditor assignments, travel, and other logistical requirements.
5. Monitor audit progress, certification status, and pending actions, escalating delays or issues as required.
6. Communicate with clients regarding audit schedules, documentation, and certification processes.
7. Maintain accurate data in systems related to audits, certificates, and client records.
8. Support invoicing, certification documentation, and certificate issuance.
9. Support process improvement initiatives and other operational activities as assigned.

Desired Candidate Profile

III. Education and Experience

1. Bachelor’s degree or Diploma in Engineering or a related field.
2. 2–4 years of experience in operations coordination, certification support, or audit-related roles.
3. Experience with management systems certification, auditing, or conformity assessment bodies is preferred.
4. Strong organizational, coordination, and attention-to-detail skills.
5. Good English communication skills.
6. Proficiency in MS Office.
7. Ability to work in a structured, compliance-driven, deadline-oriented environment.