Operations Coordinator

Aloha Sotheby’s International Realty is a locally rooted, globally connected real estate brokerage with five offices across Hawaiʻi Island—located in Hilo, Kona, Waimea, Mauna Kea Beach Hotel, and The Westin Hapuna Beach Resort—as well as additional offices on Kaua‘i that are supported remotely.

The Operations Coordinator plays a key role in supporting the day-to-day operational functions of the brokerage, with responsibilities divided across both islands. While Hawaiʻi Island tasks are primarily in-person, Kaua‘i support is handled virtually. This position works closely with the senior managing broker and agents to manage daily office operations, support agent needs, and facilitate internal communications and event coordination. This role requires someone who is highly organized, adaptable, and comfortable juggling multiple requests from a variety of personality types in a fast-paced, collaborative environment.

Position Requirements

• 6-8 hours a day, Monday through Friday
• In-office position based on Hawaiʻi Island, primarily in the Waimea Office (no travel to Kaua‘i required)
• Ability to multitask and manage shifting priorities with professionalism
• Comfortable working with a wide range of personalities and communication styles
• Computer/tech savvy; able to quickly learn new platforms and systems
• Strong sense of initiative and problem-solving mindset
• Team player who collaborates well and maintains a positive, can-do attitude
• Teachable and open to feedback; takes ownership of their learning
• Reliable transportation; flexibility to travel between Big Island office locations or run occasional errands as needed

Key Responsibilities

Operations

• Open and close the office daily, ensuring physical security and readiness (Hawaiʻi Island)
• Maintain a clean, organized, and well-stocked office environment (Hawaiʻi Island)
• Answer and direct incoming calls professionally on behalf of the senior managing broker and agents (Hawaiʻi Island)
• Schedule, coordinate, and support meetings, including follow-up communications (Hawaiʻi Island & Kaua‘i)
• Draft and distribute internal and external communications such as memos, letters, and forms (Hawaiʻi Island & Kaua‘i)
• Maintain organized digital and physical filing systems (Hawaiʻi Island)
• Welcome and assist office visitors with professionalism and care (Hawaiʻi Island)
• Serve as the point of contact for staff, agents, clients, and vendors (Hawaiʻi Island)
• Lead planning and execution of office and company-wide events (Hawaiʻi Island)
• Manage orders for agent materials (e.g., signs, riders, business cards) (Hawaiʻi Island)
• Assist with onboarding new agents, including training coordination and materials (Hawaiʻi Island)

Pay: $39,000.00 - $55,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person