Operations Coordinator

Join a Growing Team at BD Water

Due to continued growth and an increasing workload, BD Water is looking for a motivated Operations Coordinatorto join our team.

BD Water delivers complete water management solutions for agricultural, commercial, equine and rural clients across Perth and surrounding regions. What sets us apart is our ability to manage projects entirely in-house, from water licensing and bore construction through to irrigation design, pumping systems, automation, installation, maintenance and ongoing support.

We're a team that values quality workmanship, practical problem-solving, customer service and supporting one another. As our business continues to grow, we're looking for people who want to grow with us.

Key Responsibilities:

• Create and maintain good relationships with our stakeholders, namely clients, suppliers, contractors and regulators. Sales-oriented client interaction, customer service support, and contractor or supplier support via verbal or written communication.
• Create and foster opportunities for our services, and support clients in their journey to get their water requirements met through us. Continue our growth trajectory and expand on what we are currently doing in this space.
• Learn about the industry and service we provide, with the ultimate goal of becoming an expert in our services from a desktop office or off-site perspective, with an in-depth understanding of the work we do. Short of the technical staff on-site operating and scoping the works, you will be one of the go-to people to help deliver our services to our clients, as part of our team of Coordinators.
• Administrative and operational support to the business in all its services, as well as all the members of the management team, including scheduling, task management, and contract administration tasks.
• Management of BD Water’s online systems, including our Customer Relationship Management and Project Management systems.
• Use your knowledge, skillset and experience in the role to promote improvement and growth within the business and in your role.

Ideally, you will have:

• Experience in an administrative role within facility management or a trade-based business
• Knowledge in working with Microsoft Word, Excel, PDFs, Online Systems (required).
• Tech-savvy and use of up-to-date technology, spotting areas of inefficiency where we can use automation tools to overcome those.
• Excellent organisation skills, time management and efficiency.
• Good communication and interpersonal skills for both team and client interactions.
• Dedication to the job, our teams love what we do and we are looking for someone who will also love their role and become a part of our business.
• Diligence and attention to detail.
• Teamwork and support of other team members.
• Ability to adapt to changes, and eagerness to learn about the different products & services we offer.
• Critical mindset and feedback within the business.

Benefits:

• A paid day off on your birthday
• Regular team events and social activities
• Ongoing training and professional development opportunities
• Exposure to a diverse range of commercial and civil water projects
• A collaborative, team-focused culture that values collaboration and continuous improvement