Operations Coordinator

Job Title: Operations Coordinator

Location: Burnley

Salary: Circa £30,000–£35,000 depending on experience

Are you the person who sees what needs doing — and just gets it done?

Are you organised, switched-on and comfortable juggling multiple priorities? Do you take ownership, solve problems and get things done without needing to be chased?

If so, this could be a great opportunity to join a growing specialist business where what you do genuinely matters.

About APS:

Founded in 1994, Allied Pipefreezing Services Ltd (APS) is a specialist pipeline services contractor operating across the UK and mainland Europe. We provide pipe freezing, hot tapping, line stopping and pipework intervention services to clients including the NHS, major food manufacturers, utilities and arenas. We're a family-owned, hands-on business with an experienced leadership team and we're growing.

This is so much more than a coordinator role...

• We're looking for someone to take ownership of the operational engine room of the business.
• You'll make sure jobs are booked, engineers are scheduled, paperwork is completed, materials are available, equipment is ready and nothing falls through the cracks.
• You'll be dealing directly with clients, engineers, suppliers and subcontractors, helping keep everything moving from the initial booking through to job completion.
• Most importantly, this role has real progression built into it. As APS grows, the aim is for this position to develop into an Operations Manager role. We'll formally review your performance, responsibilities, title and salary at six months.
• This isn't an automatic promotion; you'll need to earn it, but we're looking for someone ambitious who wants to take increasing responsibility and grow with the business.

You'll be responsible for:

• Booking and coordinating jobs and liaising with clients
• Scheduling engineers and resources
• Acting as the main point of contact for engineers in the field
• Creating jobs from successful quotes
• Coordinating RAMS, permits, site inductions and compliance paperwork
• Maintaining training, vehicle and personnel records
• Chasing job reports, photos and signed paperwork
• Ordering materials, equipment and consumables
• Booking travel, hotels and hire equipment
• Coordinating workshop requirements, servicing and repairs
• Managing engineer holidays and subcontractors
• Supporting the day-to-day running of the office

The Ideal person:

We're more interested in attitude, character and potential than a perfect CV. You'll be someone who:

• Takes ownership and sees things through
• Spots problems before they become problems
• Is organised and comfortable managing multiple priorities
• Finds solutions rather than simply raising problems
• Is confident dealing with clients, engineers and suppliers
• Can work independently without constant supervision
• Is commercially aware, curious and keen to understand how the business works
• Has the confidence to deal with experienced tradespeople
• Is ambitious and genuinely wants to progress into management
• We're a busy, direct and plain-speaking business. We need someone who can get stuck in and who thinks: "If it's my responsibility, I'll sort it." rather than: "That's not my job."

It's not essential but we would love someone who has:

• Experience in operations, coordination, engineering, construction, manufacturing, facilities, logistics or a similar environment would be useful.
• Experience with H&S paperwork, RAMS or compliance documentation is an advantage, as is exposure to NHS, healthcare estates, utilities or engineering.
• However, we're open-minded about your background. We're hiring for potential, attitude and capability as well as experience.

If you're organised, ambitious and ready to take ownership, we'd like to hear from you.

This could be the start of something much bigger than an Operations Coordinator job.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Application question(s):

• Why do you feel you are suitable for this position?
• Please tell us about your experience in operations, coordination, engineering, construction, manufacturing, facilities, logistics or a similar environment
• Please tell us about your experience with H&S paperwork, RAMS or compliance documentation, as is exposure to NHS, healthcare estates, utilities or engineering.

Work Location: In person