Operations Coordinator

Chaberton Professionals, the division of Chaberton Partners dedicated to the search and selection of Middle and Top Management professionals, is supporting a fast-growing Italian company in the food service industry in the search for an Operations Supervisor – France.

The Role:

The successful candidate will be responsible for overseeing the operational performance and day-to-day functioning of the company’s stores across the French market, ensuring compliance with company standards, product quality and customer experience guidelines.

The role is highly operational and will act as the key link between the Head Office and the French stores, coordinating and supporting Store Managers and their respective teams.

The position currently involves the supervision of three directly operated stores located across Paris and Grenoble, with the opportunity to support future store openings and contribute to the development of the French network.

Key Responsibilities

• Oversee the day-to-day operations of the assigned stores;
• Ensure compliance with company operational, quality and service standards;
• Monitor product preparation, production and sales processes;
• Ensure compliance with company procedures relating to hygiene, food safety and HACCP;
• Conduct regular store visits and operational audits, identifying issues and opportunities for improvement;
• Coordinate and support Store Managers and store teams;
• Support the training, development and motivation of employees, promoting a culture focused on quality and performance;
• Monitor key operational KPIs, including sales, productivity and raw material management;
• Identify operational issues and implement corrective and improvement actions;
• Support the implementation of commercial and operational initiatives defined by Head Office;
• Ensure effective and continuous communication between Head Office and the French stores;
• Translate company guidelines into concrete actions at local level;
• Support the operational management of new store openings and the future expansion of the French network.

Requirements

• Previous experience in roles such as Area Manager, District Manager, Operations Manager, Regional Manager or similar, preferably gained within structured restaurant, food retail or retail environments;
• Proven experience managing and supervising multiple stores simultaneously;
• Strong operational mindset and pragmatic approach, with a willingness to work on the field and regularly visit stores;
• Proven experience in managing, coordinating and developing teams;
• Good knowledge of key operational KPIs and ability to analyse and interpret performance data;
• Knowledge of quality, hygiene and food safety procedures is considered a plus;
• Excellent organisational, interpersonal and communication skills;
• Strong problem-solving and prioritisation skills;
• Flexibility, autonomy and ability to adapt to a dynamic and growing environment;
• Good command of French; knowledge of English is considered a plus;
• Willingness to travel across France;
• Based in France, preferably in the Paris area and surrounding region.

Location & Conditions

• Location: France, with activities primarily carried out in the field and regular presence across the stores;
• Stores currently supervised: 3, located across Paris and Grenoble;
• Travel: regular travel across France, particularly between Paris and Grenoble;
• Working hours: Full-time;
• Salary: approximately €45,000 gross annual salary, depending on the candidate’s experience.