Operations Coordinator

Job Title: Operations Coordinator

Job Summary

We are seeking an organized, proactive, and reliable Operations Coordinator to support the daily operational and administrative functions of our branch location. In this mid-level role, you will assist in transitioning the branch after a management change, serving as a dependable point of contact and reporting directly to our corporate executive team. You will handle day-to-day office workflows, facilitate clear communication between on-site staff and leadership, and ensure standard operating procedures are followed.

Key Responsibilities

Executive Communication & Reporting

• Serve as the primary daily liaison and communication channel between the branch and corporate executives.
• Compile and submit routine operational updates, attendance reports, and basic performance metrics to leadership.
• Relay corporate policies and executive announcements clearly to local branch personnel.

Branch Operations & Logistics

• Manage day-to-day office workflows, administrative needs, and facilities maintenance requests.
• Coordinate local vendor schedules, office supplies inventory, and service maintenance calls.
• Assist in resolving minor operational friction under the guidance of corporate leadership.

Compliance & Financial Administration

• Ensure adherence to standard company policies and local workplace safety guidelines.
• Process routine invoices, track local petty cash or expense receipts, and prepare data for accounting and executive review.
• Maintain orderly physical and digital filing systems for branch records and documentation.

Team Support & Coordination

• Assist with local staff scheduling, meeting coordination, and onboarding logistics for new team members.
• Act as an on-site support resource for staff questions, escalating complex issues to the appropriate corporate departments (HR, IT, Finance).

Qualifications & Skills

• Experience: 3–5 years of professional experience in office administration, operations coordination, or corporate support roles.
• Education: High school diploma required; a post-secondary certificate or Associate's/Bachelor's degree in Business Administration or a related field is preferred.
• Communication: Strong verbal and written communication skills with a professional demeanor for interacting with senior leadership.
• Technical Skills: Proficient with standard office software (Microsoft Office Suite, Google Workspace) and comfortable learning new internal systems or databases.
• Organization: High attention to detail, excellent time management, and the ability to multitask in a busy environment.

Pay: $60,000.00-$80,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match

Work Location: In person