Operations Coordinator

Community & Site Operations Coordinator
Rogers, AR 72756 · On-site · Full-time, hourly
Hourly rate + quarterly performance bonus

How to apply: Please apply through Indeed. Our hiring team manages applications remotely, so our onsite team can't help with applications or questions about the role. To keep things smooth for our members, please don't visit the building to apply. We review every application carefully and will be in touch if there's a fit. Thank you!

About Loloft
Loloft gives entrepreneurs, small businesses and ecommerce brands everything under one roof: coworking, private offices and micro-warehouse units, on flexible terms.

The role
You're the face of Loloft Rogers and the person who keeps it running (you are a true generalist that loves variety, but can also work in a structured manner). You welcome members, solve their problems, handle deliveries and keep the building in great shape. If you like variety and taking ownership, this role is for you.

What you'll do

• Greet members and visitors, and open and close the building
• Receive mail, packages and freight, and send notifications
• Run our business mail service to standard
• Manage meeting room and event bookings, and help run member events
• Resolve member requests from start to finish
• Be on call at weekends for urgent issues like lockouts, doorbells and alarms (tied to quarterly bonus)
• Keep supplies stocked, signage current and the space ready for tours
• Handle light repairs, furniture moves, assembly and basic warehouse equipment as needed
• Light cleaning (daily), local errands and vendor coordination (janitorial servicves, building and contractors)

What we're looking for

• Strong generalist operator who is a pro-active self starter and comfortable with technology and smart devices
• Customer service or hospitality experience
• Reliable, organized and takes ownership
• Comfortable with tech: Google Workspace, Software tools for facilitating processes scheduling and CRM tools
• Able to lift 50 lbs and use ladders and basic warehouse equipment
• Valid driver's license and reliable transportation for local errands
• Bilingual English/Spanish strongly preferred

Schedule
Monday–Friday, 8:30am–5:30pm, on-site, with an unpaid one-hour lunch; on call at weekends; occasional events

Pay: $17.00 - $22.00 per hour

Expected hours: 40.0 – 50.0 per week

Work Location: In person