Operations Coordinator

About the role Want to learn how real products get made — and be the person who keeps it all moving? You'll own every job from first customer request to shipped order: new parts, samples and production runs. You'll also keep our bills and invoices entered. Experience is a plus, but organization matters more. No degree required. Mel-Co-Ed is a precision metal stamping company in Pawtucket, RI. We make metal stampings, badges, pilot wings and custom metal parts for customers across the country. We've been at it since 1948, and we're modernizing fast — AI-driven workflows, new systems, less paper. Why you'll like it See your work turn into real parts you can hold. Use AI tools every day — we're building them into how we work. Small team of about 22, so you'll learn every side of a manufacturing business fast. A real career path. Start as coordinator and grow into running operations. Bring the hunger and we'll keep handing you more. What you'll do Own the job list. Keep one tracker of every open development and production job — stage, next step, due date — current every day. Develop new products. Follow each new part from customer request through quote, tooling, samples and approval. Follow product through production. Keep each job's paperwork, routing and inspections in order so it runs to spec and ships on time. Coordinate the shop and vendors. Work with toolmakers, press operators and outside vendors so nothing stalls. Keep customers updated on status, samples and approvals. Bills and invoices. Enter vendor bills and send customer invoices. Work with management daily on priorities and next steps. What we're looking for Must have: Highly organized. You can follow several jobs at once, make your follow-up calls every day, and work a daily task list without being reminded. Comfortable in Excel and with AI tools like ChatGPT or Claude. Clear, prompt communication by phone and email with customers, vendors and the shop floor. Nice to have: Manufacturing or metal stamping experience — helpful, not required. Comfort reading part drawings and using calipers. Familiarity with QuickBooks or inventory software. Details Location: On-site, Pawtucket, RI Schedule: Full-time, Monday–Friday, day shift Pay: $22–27/hr, based on skills Benefits: Paid time off and a bonus program Mel-Co-Ed is an equal opportunity employer.

Pay: $22.00 - $27.00 per hour

Benefits:

• Paid time off

Application Question(s):

• How do you keep track of several open jobs at once?
• Are you comfortable working in Excel? Briefly describe how you have used it.

Work Location: In person