Operations Coordinator

Operations Coordinator

Mayflower Washroom Solutions, Swindon

£26,514- £28,500 37.hrs per week

Fixed Term Contract

We are looking for an organised, proactive, and customer-focused Operations Coordinator to support the day-to-day running of our depot operations on a Fixed term contract.

In this pivotal role, you will act as the link between our Service Drivers and Depot Manager, ensuring service routes are planned and executed effectively, operational targets are achieved, and customer expectations are consistently met.

The Operations Coordinator role at Mayflower will involve:

• Support route planning to maximise productivity and achieve key operational KPIs.
• Coordinate daily service activities and ensure equipment, stock, and resources are available for route completion
• Support fleet maintenance scheduling and compliance requirements.
• Ensure customer queries and service issues are resolved promptly and professionally.
• Monitor driver and vehicle performance, providing constructive feedback to the Depot Manager.
• Maintain effective communication with internal teams and third-party suppliers.

The ideal candidate for an Operations at Mayflower will have:

• Experience coordinating drivers, field-based teams, or service routes.
• Knowledge of fleet management and compliance processes.
• Strong organisational and planning skills.
• Experience working within an operational, logistics, transport, or service-based environment.
• Excellent communication and interpersonal abilities.
• Good IT skills, including experience with Microsoft Office applications.
• Strong attention to detail and accuracy.

In return for your commitment and expertise, you will get

• Salary of between £26,514- £28,500 37.5hrs per week Fixed Term contract
• Virtual GP for you and your household
• Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’
• Training to expand your skills. We offer accredited ILM training through external and in-house training
• Apprenticeship opportunities
• 23 days holiday plus bank holidays (31 days in total)
• Free Parking onsite so no parking costs
• Pension
• No scheduled weekend work
• Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

About Mayflower Washroom Solutions

With over 19 years of national service delivery, Mayflower is a market leader in washroom hygiene and consumable provision. Our four specialist divisions offer clients a complete managed-service solution from a single trusted source.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.