Operations Coordinator

The Operations Coordinator serves as a key operational resource for the firm's Florida office. This position supports the Florida Workers' Compensation and Veterans Affairs practice groups while assisting with the day-to-day administration of the office. Working closely with attorneys, staff, Team Leads and Management in the firm's New York home office, the Coordinator helps monitor workflows, track case progress, facilitate communication, coordinate meetings, and support office operations. This position serves as a local resource for both departmental and office-related needs and helps ensure the office remains organized, efficient, and responsive.

Essential Duties and Responsibilities Department Coordination

• Work closely with the Albany Team Leads and Management to support daily department operations.
• Assist with monitoring case statuses, workloads, and workflow progression.
• Prepare agendas and materials for team and department meetings.
• Track action items and follow up on outstanding assignments.
• Communicate updates, concerns, and operational issues to leadership.
• Assist in identifying workflow bottlenecks and opportunities for process improvement.
• Maintain awareness of departmental priorities and deadlines.

Office Administration

• Coordinate day-to-day administrative operations of the Florida office.
• Order and maintain office, kitchen, and operational supplies.
• Serve as the primary contact for vendors, service providers, and building management.
• Coordinate office repairs, maintenance requests, and facility-related matters.
• Assist with onboarding and orientation activities for new employees.
• Maintain office procedures and administrative records.
• Serve as the liaison between the Florida office and the New York home office.
• Help ensure the office remains organized, professional, and fully operational.

Legal & Case Support

• Provide administrative support for Florida Workers' Compensation and Veterans Affairs disability claims matters.
• Maintain and organize electronic case files.
• Assist with obtaining and organizing medical records and supporting documentation.
• Schedule appointments, hearings, meetings, and case-related activities.
• Track deadlines and assist with case management activities.
• Draft routine correspondence and administrative documents.
• Communicate with clients, medical providers, agencies, and other parties as needed.

Qualifications

• Prior law firm, legal assistant, office administration, insurance, claims, or related experience preferred.
• Workers' Compensation and/or Veterans Affairs claims experience is a plus
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and exercise sound judgment.
• Strong problem-solving and follow-through skills.
• Proficiency with Microsoft Office, Outlook, Teams, and case management software.
• Comfortable working with both on-site staff and remote team members.

Pay: $25.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person