Operations Coordinator

Operations Coordinator

Big Dog Renovations
Toronto and GTA

Big Dog Renovations is growing and we are looking for an Operations Coordinator to support communication, scheduling, and day-to-day administrative operations.

We focus on delivering organized, high-quality renovation projects with a structured approach, clear communication, and a strong client experience. This role plays a key part in keeping operations organized, responsive, and running smoothly.

This role is suited for someone who is highly organized, communicates clearly, and can manage multiple tasks while staying on top of details without constant direction.

What You’ll Be Responsible For

• Answering inbound phone calls and responding to inquiries professionally
• Booking consultations and managing the company calendar
• Confirming appointments and maintaining accurate scheduling
• Managing emails and ensuring timely, professional responses
• Sending invoices and tracking administrative items
• Updating the client dashboard and internal systems
• Organizing files, documents, and project information
• Supporting the Project Manager with administrative coordination
• Ensuring no calls, messages, or tasks are missed

Core Skills

• Strong organization and attention to detail
• Clear and professional communication skills
• Ability to manage multiple tasks and priorities at once
• Reliable and consistent work ethic
• Ability to follow systems and maintain organization
• Proactive mindset with the ability to stay on top of tasks without constant direction
• Strong sense of responsibility and follow-through

Nice to Have

• Experience in administrative, coordination, or customer-facing roles
• Experience handling calls, scheduling, or client communication
• Familiarity with CRM systems or project management tools

Compensation

• $25–$30 per hour based on experience and performance

Additional Compensation

• Monthly phone allowance

Schedule & Work Setup

• Remote position
• Monday to Friday, 8:30am to 2:30pm (approximately 30 hours per week)
• Consistent daytime availability is required to manage calls, scheduling, and communication

What We’re Looking For

• Highly organized and detail oriented
• Strong communicator with clients and internal team
• Someone who stays on top of tasks and keeps things moving
• Reliable, consistent, and professional
• Comfortable managing multiple responsibilities at once

Important

We are looking for someone who is organized, reliable, detail oriented, and takes initiative to keep things running smoothly.

How to Apply

Please submit:

• Your resume outlining experience in administrative or coordination roles
• A brief explanation of how you stay organized and manage multiple tasks
• Any relevant experience handling calls, scheduling, or client communication

Only candidates with relevant experience will be considered.

Closing

If you are organized, communicate clearly, and can manage multiple tasks while keeping everything on track, we want to hear from you.

Job Type: Part-time

Pay: $25.00-$30.00 per hour

Application question(s):

• How do you stay organized when managing multiple tasks, messages, and deadlines at once?
• Describe your experience handling calls, scheduling, and client communication in a previous role.
• Give an example of a time something was missed or nearly missed. What happened and how did you handle it?
• If multiple calls, messages, and tasks come in at the same time, how do you decide what to handle first?

Language:

• English (required)

Location:

• Greater Toronto Area, ON (preferred)

Work Location: Remote