Operations Coordinator

Company Overview

DML Roofing + Siphonics is an industry leader in providing specialist commercial roofing, siphonic drainage, maintenance and repair services to major clients nationwide including supermarkets, logistics sites, retail parks and property owners.

Position Overview

We are recruiting for an Operations Coordinator to manage scheduling, job paperwork, documentation, and client communication. This key role is instrumental in ensuring smooth communication, efficient office procedures, and accurate documentation across our roofing and siphonic drainage projects.

The ideal candidate will thrive in a fast-paced environment and be confident managing multiple tasks simultaneously. You’ll play a vital role in maintaining operational efficiency and supporting both internal teams and external stakeholders.

Key Responsibilities

• Manage incoming correspondence, ensuring timely and professional responses
• Schedule jobs, site visits, and project meetings for management, field teams and subcontractors
• Maintain CRM and client portals (upload photos, reports, documents)
• Actively monitor job progress and communicate updates to clients
• Order materials, plant and machinery, tracking on and off-hire requirements
• Reviewing engineer worksheets, identifying issues and directing to clients.
• Assisting with overall job and project management

Essential Skills & Experience

• Previous experience in planning and coordinating (preferably in construction)
• Excellent organisational and time-management abilities
• Strong written and verbal communication skills
• Proficiency in Adobe Acrobat and Microsoft Office - Word, Excel etc.
• Ability to work independently and collaboratively within a team
• Familiarity with project management tools
• Experience in the construction, roofing, or engineering sector is advantageous

If you are ready to take on this exciting opportunity and contribute to our mission, we would love to hear from you! Join us in making a difference in the commercial roof maintenance industry.

Job Type: Full-time

Pay: From £30,000.00 per year

Application question(s):

• Do you have experience coordinating jobs, appointments, engineers, subcontractors or field-based teams?
• Are you confident using email, spreadsheets and job management or scheduling systems?
• This role involves speaking with clients, engineers and subcontractors by phone and email. Are you comfortable doing this regularly?

Education:

• GCSE or equivalent (preferred)

Experience:

• Construction: 2 years (preferred)

Work Location: In person