Operations Coordinator

• Schedule and monitor all service and installation jobs.
• Prepare and maintain project timelines, checklists, and installation schedules, ensuring alignment with project milestones and client expectations.
• Coordinate pre-installation and commissioning site inspections, and ensure documentation (photos, reports, permits) is collected and stored in Zuper System.
• Manage warranty registration and documentation for all installed chargers and coordinate with vendors for support or replacement when necessary.
• Track and follow up on spare parts requests and maintain records of spare parts usage per job.
• Ensure Health, Safety, and Environmental (HSE) compliance during site works by coordinating safety documentation, permits, and toolbox talks where applicable.
• Support the preparation of project handover packs, including test reports, as-built drawings, and user guides for the client.
• Facilitate internal coordination between procurement, finance, and the operations team to ensure delivery of materials and readiness for execution.
• Maintain a central log of subcontractor performance, evaluation, and incidents for periodic review by management.
• Assist in the development and continuous improvement of SOPs (Standard Operating Procedures) related to EV charger installations and field operations.
• Coordinate periodic reporting to management, including project progress, risk logs, cost variations, and lessons learned as well as the operations team monthly time sheets through Zuper System.
• Coordinate with internal teams, subcontractors, and third parties for on-time project execution.
• Communicate with clients regarding site readiness, job progress, and completion.
• Escalate job delays or issues to management to avoid slippage.
• Ensure fulfillment of all legal and technical obligations towards clients.
• Coordinate with legal advisors to ensure project delivery aligns with contractual terms.
• Track material and tool usage per project and ensure resource availability.
• Maintain accurate logs in Zuper System and Zoho Desk
• Control project documents, including reports, permits, handover forms, and site photos.
• Use OneDrive for proper document management and naming, ensuring authorized-only access.
• Escalate any issues or delays in delivering any task.
• Perform any ad hoc task related to company operations

Requirements

• Ability to plan and monitor service/installation schedules effectively.
• Strong organizational skills for tracking timelines, checklists, and milestones.
• Familiarity with tools and spare parts management & understanding of EV charging systems and related installation procedures
• Effective communication with internal teams, vendors, clients, and subcontractors.
• Ability to escalate issues appropriately and maintain professional interactions.
• Proficient in using systems like Zuper, Zoho Desk, and OneDrive for documentation and tracking.
• Accurate recordkeeping and document control practices.
• Ability to identify, report, and resolve delays or operational risks proactively.
• Adaptability to handle ad hoc tasks as needed.
• Knowledge of HSE procedures and ensuring site compliance through documentation and toolbox talks.
• Understanding of contractual obligations and ability to coordinate with legal teams when required.
• Detail-oriented in preparing handover documents and ensuring quality compliance & contributing to the development and improvement of SOPs.
• Ability to evaluate, track, and report on subcontractor performance and incidents.

Job Type: Full-time

Pay: From AED4,000.00 per month

Application Question(s):

• How Many Days Is Your Notice Period?
• What is your Expected Salary?

Education:

• Bachelor's (Required)

Experience:

• AutoCad: 1 year (Preferred)
• zoho: 1 year (Required)
• team coordination and coordinators: 1 year (Required)

Location:

• Abu Dhabi (Required)

Work Location: In person