Operations Coordinator

Job Summary

We're hiring an Operations Coordinator/Driver Manager to help support our Team. This is a servant-leadership role at its core — you'll regularly put our drivers' needs ahead of your own, and work closely with a small group of managers who depend on each other to keep things running. We do what we say we will and we own our mistakes. If you are people oriented and looking for a challenging program with supportive leadership talk to us!

Duties

• Team Leadership & Driver Support
• Serve as a point of contact and escalation for drivers — problem-solve in real time and help your Team
• Perform standard daily work while working on critical initiatives, including suggesting and executing your own projects to improve our company
• Build schedules and coverage plans, balancing driver flexibility with route coverage needs
• Coordinate with Dispatch for Driver support and escalations
• Lead with a servant mindset — we exist to help our Team! We hold the line and coach our Drivers while being empathetic to their struggles

Operations & Compliance

• Support on-time performance, and route acceptance/completion
• Monitor and help manage Hours of Service (HOS) compliance across your drivers
• Maintain accurate file notes on delays, cancellations, rejections, and performance issues
• Track mechanical breakdowns, truck assignments, and repair coordination
• Maintaining Driver Qualification files and required tractor documentation/safety materials

Additional Flexibility

• Occasional driving, driver training ride-alongs, or truck pickup/drop-off runs for those with an active CDL
• Flex into non-traditional hours when the team needs it — this isn't a strict 9-to-5 role
• Wear different hats. Figure it out (with support) and make this the Team you are proud to be on

Pay: From $1,100.00 per week

Benefits:

• 401(k)
• Dental insurance
• Retirement plan

Work Location: In person