Operations Coordinator Control Room

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As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

This position is responsible for ensuring the Control Room functions effectively and efficiently, by managing and tracking the arrivals and departure of all vehicles, as well as maintaining an accurate log of all transportation activities at the Warehouse/Sort facility. The Control Room Coordinator is the central point of communication between all driver, vendors, operators and the network team to ensure operational efficiency and optimization.

Responsibilities

• Monitor and track yard access and inventory of all inbound and outbound trailers at the Warehouse/Sort Facility.
• Log all trailer moves in Yard Management System and maintain accurate yard inventory.
• Review daily transportation requirement for correct equipment to ensure we meet our volume agreements while staying within operational capacities.
• Handle operational and shipping issues with focus on mitigating customer, operational and financial impacts.
• Engage with Management, Sales and Customer Service teams to communicate any delays in shipments.
• Responsible for the distribution and tracking of equipment issued to Transport team. (E.g. Shunters/Drivers etc.)
• Responsible to ensure completions of daily Yard Checks and entry and interface into YMS
• Control and establish accurate arrival and departure times of all linehaul units (TMS data entry and follow up)
• Provide continuous updates of yard positions for view
• Plans, coordinates and monitors yard access for trailers.
• Partner and Collaborate with Managers, Team Leaders, shunters, drivers to ensure no disruption in operations.
• Act as a central communication point and lead communication with the network team
• Partner and collaborate with Carriers, Management, Shunters, Drivers, and Linehaul Control to identify and communicate issues/ problems and maintain progress reports (includes communication about potential delays and plan for inbound and outbound linehauls)
• Responsible for assigning equipment to Shunters, Linehaul/city bulk drivers and Carriers
• Establish and Iimplement effective procedures and controls to safeguard assets and mitigate risks
• Complete all reports and required documentation as per scheduled timelines.
• Ensure compliance with all safety and yard rules and regulation

Experience

• 2-5 years of control room coordinator experience in the industry.
• Demonstrated experience in Excel and application-based software.
• Experience communicating with all levels of business.

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: NHO- 115 Carrier Drive, Etobicoke

Hours of Work: Monday-Friday: 5:00PM-1:00AM
Working Conditions: Office Environment; Outdoors; Warehouse Environment

Report****s to: Manager Sort Hub

Purolator is an equal opportunity employer committed to diversity and inclusion**.** We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact [email protected]. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.