Operations Coordinator - Documentation & Client Support

• Process certification files in line with Business Rules and procedures

• Issue Certificates of Conformity (CoC) within defined timelines

• Accurately enter and manage data relevant systems

• Review documents to ensure accuracy and completeness

• Handle client and affiliate queries in a timely and professional manner

• Coordinate daily operational activities and maintain records

• Support invoicing and follow-up on payments

• Maintain high levels of quality and productivity Qualifications

• Bachelor s degree in IT, Science, Commerce, or related field

• 1-2 years of experience in operations, documentation, certification, customer

• Fluency in English language

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