Operations Coordinator (*Hybrid)

The specific pay rate and level will depend on the successful candidate’s qualifications, prior experience and location.

• Hybrid - This position requires onsite training in Concord, NC, typically for a few months, with the duration varying based on individual progress and business needs. After training, employees transition to a hybrid schedule with 3 days per week in the office, 2 days from home. Work arrangements, including hybrid schedules, are subject to change based on business needs, operational requirements, and company policy. Candidates must live within commuting distance of our Concord, NC office.

“A Day in the Life” As an Ops Coordinator we are looking for a highly motivated individual to effectively coordinate the delivery, installation, and removal of modular buildings with internal partners, vendors and customers. This role will also perform a variety of administrative and other tasks in support of our Sales and Operations departments.

“What You’ll Do” This role will collaborate with sales representatives, vendor partners, project managers and coordinators and others to:

• Meet the expectations and requirements of internal and external customers. obtain customer information and use it to ensure the timely execution of projects.
• Effectively provide timely information people need to know to do their jobs; providing direct support to sales, vendors and customers to coordinate movement of equipment.
• Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally.
• Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.
• Negotiate skillfully with customers and vendors and settle differences effectively; win concessions without damaging relationship.
• Perform other duties as assigned

“Must Haves”

• Enjoy working hard; action oriented and full of energy; pursue everything with drive, energy and a need to finish well.
• Learn quickly. Relentless and versatile learning, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.
• Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.
• Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.
• Create effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration.
• Excellent business verbal/written communication skills.
• Prior logistics experience a plus.
• 3 plus years experience working in a professional business environment required.
• Proficiency in MS Excel, Outlook and Word required;

“Nice to Haves”

• Knowledge of Construction/terms preferred

Special Considerations

• Extended periods of time sitting and working on a computer.

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

Flexibility & Evolving Responsibilities This job posting is intended to convey the general nature and level of work expected in the role. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Responsibilities may evolve over time, and team members may be asked to take on additional tasks or adjust their focus in response to changing business needs—sometimes with or without prior notice. This flexibility is a valued part of our culture and supports our commitment to collaboration, agility, and shared success.

Equal Employment Opportunity & Hiring Requirements Pre-employment screenings are conducted after a conditional offer of employment is extended, in accordance with fair hiring laws. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status. We are interested in every qualified candidate who is legally authorized to work in the United States on a permanent basis. At this time, we do not sponsor employment visas or provide immigration sponsorship now or in the future. Our company uses E-Verify to confirm employment eligibility.

AI Use in Our Interview Process You are welcome to use AI tools to prepare in advance for our interview process. During interviews, however, candidates should respond based on their own knowledge, experience, and perspective without real-time assistance from AI or another person. This helps us have an authentic conversation and evaluate candidates consistently. If you need a reasonable accommodation to participate in the interview process, please let us know.

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Monday-Friday: 8am-5pm