Position Summary

The Operations Coordinator II provides day-to-day administrative and operational support across inbound, outbound, transportation, and staffing activities. This role serves as a key communication link between Operations leadership, warehouse associates, transportation providers, support departments, and external partners.

Operational Coordination

• Support daily workflow across inbound, outbound, inventory, and transportation.
• Monitor schedules, staffing, workload, and appointments.
• Communicate changes in priorities and escalate barriers quickly.
• Maintain visibility to daily operating priorities and outstanding issues.
• Oversee, maintain, and troubleshoot advanced operational equipment and areas
• Oversee shuttle operation to ensure outbound SLAs are met and orders ship timely.
• Perform external DMS maintenance and analyze data through the shuttle user interface to solution and address common faults and maximize throughput.

Transportation & Shipping

• Manage carrier appointments, dock schedules, and shipment coordination.
• Communicate with carriers, drivers, vendors, and internal transportation teams.
• Track shipments and resolve exceptions; escalate delays or service failures.

Administrative Support

• Maintain SOPs, work instructions, logs, and operational documentation.
• Maintain accurate records and identify trends or variances for leadership review.
• Track action items and follow up on outstanding issues.
• Support audits, compliance tasks, and continuous-improvement initiatives.

Safety & Compliance

• Support safety policies and identify and escalate safety concerns.
• Ensure required documentation is complete and compliant.
• Uphold all safety requirements, including Lock Out/Tag Out procedures and mechanical safety checks.

Qualifications

Required

• High school diploma or equivalent.
• 1–2 years of experience in warehouse operations, distribution, or transportation.
• Strong communication, organization, and data-analysis skills.
• Proficiency in Excel, Word, and Outlook.
• Ability to work effectively in a fast-paced environment.
• Ability to obtain Lock Out/Tag Out certification as needed
• Attention to detail and commitment to accuracy in labeling and order flow.

Work Environment

• May require standing, bending, lifting, and working near equipment.
• Flexible scheduling, including weekends, holidays, or overtime as needed.

Time Type:

Full time

Job Type:

Regular

Job Family Group:

Distrib & Matls Mgmt

Location Region/State:

Missouri

EEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision