Operations Coordinator / Operations Executive

About the role

We are seeking an Ocean Freight Operations Coordinator / Executive to provide control tower support for Vietnam trade operations, ensuring smooth shipment execution, SOP compliance, and close coordination with the Vietnam agent and customers.

What you'll be doing

• Act as the control tower for Vietnam shipments, overseeing execution from booking to delivery.

• Follow SOPs and maintain operational accuracy and compliance.

• Work closely with the Vietnam agent, customers, carriers, and internal teams.

• Monitor shipments, provide timely updates, and resolve issues proactively.

• Coordinate and follow up on exception approvals.

• Prepare and submit Importer Security Filing (ISF) information accurately and on time.

• Maintain essential reports and support process improvements.

What we're looking for

• 1-3 years’ Experience in freight forwarding, shipping, or logistics operations preferred.

• Experience in following up with and overseeing agents is highly valued.

• Strong problem-solving and communication skills.

• Good command of English / Cantonese is an advantage.

• Strong team spirit and the ability to work effectively under pressure.

• Proficiency in Microsoft Office applications, especially Excel.

• Ability to work independently and manage multiple priorities.

Salary: Competitive, with an exciting bonus scheme.

How to Apply:

Please send your resume and a cover letter to [email protected] with the subject line "Operations Coordinator/Executive Application".