Operations Coordinator (Part Time, Remote)

About Be Balanced Co.

Be Balanced Co. is a fully virtual functional health practice. We help clients find the root cause of gut issues, hormone imbalances, Hashimoto's, PCOS and fatigue through functional lab testing, 1:1 health coaching and a membership community. Our small team of practitioners works across time zones, and this role keeps all of it running smoothly.

The role

You'll be the person who makes sure nothing falls through the cracks. Clients get timely answers, practitioners have what they need, and Micaela can stay focused on leading. You'll own scheduling, client onboarding, lab logistics and community engagement, and you'll spot ways to make our systems better.

What you'll do

• Manage the founder's inbox and calendar, plus community and client scheduling
• Run client onboarding: intake forms, documents and next steps, on time and complete
• Coordinate lab orders and testing, answer client questions and share results and next steps with clients and health coaches
• Respond to leads and client inquiries with thoughtful, on-brand replies
• Coordinate practitioner scheduling, availability and onboarding
• Facilitate biweekly team touch-base calls
• Post updates, resources and announcements in our online community, and engage with members
• Partner with Micaela and marketing on community content and approvals
• Track key operational metrics and suggest workflow improvements

What you bring

• 2+ years in operations coordination, project management or administrative support
• Strong organization and attention to detail across many moving parts
• Comfort with client and community platforms such as Mighty Networks, Kajabi, Teachable or Practice Better
• Excellent writing, from client emails to community posts
• A self-starter who works independently and knows when to get sign-off
• Warm, professional communication with clients, practitioners and leadership

Nice to have

• Experience in a health, wellness or coaching business
• Familiarity with lab ordering or client onboarding workflows

Our hiring process

• Apply and answer a few quick screening questions
• 20-minute phone screen with our recruiting partner
• Short work sample
• Final interview with Micaela

Be Balanced Co. is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of any protected characteristic.

Pay: $25.00 per hour

Expected hours: 20.0 per week

Application Question(s):

• How many years of operations, project coordination or admin experience do you have?
• Are you able to start by December 10, 2026?
• Which of these platforms have you used? Mighty Networks, Kajabi, Teachable, Practice Better, Google Workspace, other
• Have you managed an executive's inbox and calendar?
• Have you worked in a health, wellness or coaching business?
• A client emails: "My lab kit never arrived and my appointment is Friday." Write the reply you'd send (3 to 5 sentences).
• This role is $25/hour, part-time, about 20 hours/week. You needs to be online Mon-Fri

1-2 hrs in the morning, and 1-2hrs in the afternoon. Does that schedule work for you?

Work Location: Remote