Operations Crew

The Operations Crew supports the operations team in all activities needed to provide a positive experience for all clients and internal departments. Responsible for the set-up and tear down of lobbies, meeting spaces and outdoor areas. This position assists with the maintenance & inventory of equipment & assets used in support of events at The TN Performing Arts Center

This role is non-exempt, part-time, and reports to the Director of Special Operations Projects.

Primary Responsibilities:

Partner with leaders of Events, Security, Food and Beverage, and Technical Departments to assist with event set up and break down in both front and back of house spaces.
Set up and breakdown of catering and hospitality areas.
Accept deliveries and restock food and beverage areas.
Identify issues occurring at events and notify the Event Manager on Duty. May require assistance with resolving the issue if needed at that time.
Assist with maintenance and inventory of operational equipment including tables and tablecloths, chairs, stanchions, crowd control barriers, food and beverage inventory, technical equipment, and signage for events.
Assist with delivery and restocking of printed materials such as programs, brochures, or mailers.
Occasionally work in a patron facing capacity and assist patrons with wayfinding throughout the theater
Work closely with the Education department and escort students into and out of the building for educational performances

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties

Skills and Knowledge:

The Tennessee Performing Arts Center (TPAC) values staff diversity and actively encourages people from a variety of backgrounds with different experiences, perspectives, skills, and stories to apply in order to advance our nonprofit mission and enrich our organizational culture. All staff will work with others throughout the organization to implement and exemplify policies as part of TPAC’s commitment to diversity, inclusion, access, and equity.

Required:

Able to communicate effectively with varying levels of staff as well as outside parties such as artists, vendors, and clients in a positive manner.
Proactive work ethic with a willingness to learn and grow.
Demonstrates helpful and cooperative conduct to co-workers.
Willing to work safely and efficiently in a fast-paced, ever-changing environment.
Eighteen (18) years or older with basic skills in reading and math.

Frequent Functions and Working Conditions

While performing the duties of this position, the employee is frequently required to stop, reach, stand, walk, lift, pull, push, grasp, communicate, and use repetitive motions.
Frequently lifting up to 50 pounds.
Climbing and working from a ladder.
Ability to stay alert and focused during long periods of inactivity.
Working environment includes working indoors and outdoors with moderate to loud noises.
Flexibility to work days, nights, weekends, and some holidays. (Monthly shift sign up available).

Software and Services Used

Microsoft Office Suite, VenueOps, ADP Workforce Now When I Work

TPAC is an Equal Employment Opportunity employer. All aspects of the employment process will be merit-based and applied without discrimination on the basis of race, color, religion, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.