Operations delivery Manager

Job Requirements

Quest Global is an organisation at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognised expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognise that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

We are looking to expand our Engineering Managementcapability in all levels of experience and are keen to hear from you if you feel you’re ready to take the next step in your career.

You must be a Sole UK National and qualify for Security Clearance.

Job Description

The Engineering Delivery Manager (EDM) will lead an off‑site, multi‑disciplinary team providing technical administration, asset management and engineering support across mechanical, electrical and civil/structural disciplines for a Defence customer. The team delivers activities such as maintaining engineering records, updating documentation and manuals, managing asset data, producing drawings and diagrams and completing routine analysis or data checks to support engineering decisions.

Team members work with engineering information, create and update schematics and documentation, validate data accuracy, and support workflow delivery across various technical workstreams. Their outputs ensure that engineering information is accurate, controlled and easy for the customer’s Technical Authority and project teams to use.

The off‑site model is designed to maximise throughput and relieve the customer of administrative and data‑handling workload. The EDM is responsible for driving quality, improving efficiency and identifying opportunities for better ways of working. The role also requires strong leadership, customer engagement, and an entrepreneurial mindset to build team capability, drive innovation, maintain high engagement and develop new workstreams aligned to customer needs.

Key Responsibilities:

• Monitor workflow throughput, remove bottlenecks and drive predictable, efficient delivery.
• Deliver consistent, high‑quality engineering outputs including data updates, documentation, diagrams and drawings.
• Maintain strong quality assurance and configuration control across all deliverables.
• Oversee multi‑discipline inputs (mechanical, electrical, civil) to ensure alignment with customer requirements.
• Keep engineering records and information accurate, organised and easy for the customer to access.
• Lead productivity and continuous‑improvement initiatives to streamline processes and enhance efficiency.
• Build and maintain positive customer relationships, acting as a reliable and service‑focused point of contact.
• Identify and shape new workstream opportunities, piloting and growing the service offering.
• Communicate effectively across locations and travel as needed to maintain strong stakeholder relationships.
• Champion a continuous-improvement culture, to drive efficiency and optimisation.

Work Experience

Qualifications & Experience

• Degree in an engineering or technical discipline, or equivalent industry experience.
• Proven experience managing engineering delivery or technical teams in Defence, regulated or safety‑critical environments.
• Strong understanding of engineering documentation workflows, engineering data management, technical records and multi‑disciplinary inputs (e.g. drawings, schematics, reports, inspections, calculations).
• Demonstrated ability to drive improvements in quality, efficiency and consistency across technical workstreams.
• Strong understanding and experience of Continuous Improvement and LEAN principles.
• Excellent communication and customer‑facing skills with a service‑oriented mindset.
• Experience balancing delivery throughput, team wellbeing and customer expectations.
• Confident leading or coordinating distributed teams.

Desirable Attributes:

• Experience working in Defence, Aerospace or other highly regulated engineering environments.
• Familiarity with Common Data Environment platforms and engineering information systems.
• Involvement in growing or defining new engineering support services or workstreams.