Operations Director (Eldercare)

About our client
Our client is a well-established, privately owned nursing home group in Singapore, operating multiple centres with further expansion planned. It provides both private and subsidised residential care and is accredited by the Ministry of Health.

About the role
This is a newly created senior leadership position. Reporting to the Founder and Board, you will hold overall accountability for the group's operations and performance.

Key responsibilities

• Lead the group's centres, with full accountability for service quality, cost management and profitability
• Oversee the opening and ramp-up of new centres, ensuring healthy occupancy levels
• Partner with the Founder and Board to shape strategic direction and drive execution
• Establish clear organisational structures, standard operating procedures and role definitions across clinical and non-clinical functions
• Implement succession planning to ensure continuity of leadership
• Identify and pursue new business opportunities to support the group's growth

Requirements

• Proven senior leadership experience managing multi-site operations in nursing home, eldercare or healthcare settings in Singapore
• A hands-on approach, with the ability to work closely with a founder and family shareholders
• Strong commercial acumen, including cost, margin and occupancy management
• Experience opening or scaling new sites
• Working knowledge of MOH regulatory requirements and subsidy schemes