Operations Director-Forensic Team

Requirements A qua lified Candidate will meet the following criteria :

• Master's degree in a human services, healthcare administration, psychology, social work, counseling, public administration, or related field.
• Minimum of 5 years of experience in forensic or behavioral systems, preferably forensic behavioral health, with at least 2 years in a leadership or management role.
• Experience working with forensic populations.
• Strong understanding of the justice and behavioral health systems and their intersection across the sequential intercepts.
• Excellent communication, interpersonal, and conflict resolution skills.
• Demonstrated ability to lead and inspire a diverse team of professionals.
• Knowledge of healthcare regulations, compliance, and accreditation standards.
• Familiarity with electronic health records (EHR) systems and healthcare technology.
• Excellent interpersonal, verbal, and written communication skills.
• Experience directing continuous quality improvement strategies.
• Experience with data analysis, evaluation, and report writing.
• Experience working with the justice involved population and a commitment to cultural diversity and sensitivity.

Make an Impact Every Day. Lead with Purpose. Join a growing and impactful behavioral health organization as the leader of one of our Forensic Programs in Philadelphia! This is an opportunity to drive meaningful outcomes, support a dedicated team of professionals, and shape the future of specialized behavioral health services. We are seeking a collaborative and innovative leader who thrives in a mission-driven environment and is committed to fostering a culture of quality, accountability, and continuous growth. The Operations Directo r oversees all administrative, operational, and financial aspects of one of our Philadelphia forensic programs. The Director provides leadership and direction for program operations, workforce management, stakeholder partnerships, contract fulfillment, quality assurance efforts, and the development of strategic initiatives to support organizational objectives.

What You’ll Do

• Provide overall leadership and oversight of the Forensic Program, ensuring operational excellence, regulatory compliance, and alignment with organizational goals.
• Direct the delivery and quality of forensic psychological services, including evaluations, assessments, and testing.
• Develop, implement, and enhance program operations, policies, procedures, and performance standards.
• Manage program budgets, resources, reporting requirements, and key performance metrics.
• Recruit, supervise, develop, and retain high-performing staff while fostering a positive, mission-driven culture.
• Ensure compliance with all applicable regulatory, licensing, contractual, and accreditation requirements.
• Build and maintain collaborative relationships with behavioral health providers, healthcare organizations, community partners, and other key stakeholders.
• Represent the Forensic Program internally and externally, promoting service awareness, community engagement, and strategic partnerships.
• Lead quality improvement initiatives, monitor outcomes, and implement best practices to enhance service delivery and operational efficiency.
• Participate in organizational leadership activities and oversee special projects and other duties as assigned by Executive Leadership.

Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Click here to watch a video about Merakey.

Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.

Merakey welcomes all Veterans to apply!