Operations Executive

Role Snapshot

Location: Dehradun (On-site)

Experience: Freshers welcome; previous experience preferred

Employment Type: Full-time, Permanent

What Youll Do
Client Communication

• Respond to client inquiries via email professionally and on time

• Engage clients on WhatsApp and other messaging platforms

• Handle communication across social media channels

Project Task Management

• Track projects to ensure tasks are completed on time and to quality

• Coordinate between team members and clients for project delivery

General Office Support

• Execute tasks assigned by supervisors with attention to detail

• Assist with daily administrative duties and office operations

What Youll Bring
Must-haves

• Strong proficiency in Microsoft Excel, Word, and PowerPoint

• Excellent written and verbal communication

• Comfortable with emails, internet research, and social media platforms

• Basic knowledge of project management and task-tracking tools

• Ability to manage multiple tasks independently

• Willingness to learn new skills

Nice-to-haves

• Bachelors degree in Marketing, Communication, Business, or related field

• Previous client handling or lead generation experience

• Basic SEO knowledge

What Youll Get

• 12 days of paid leave annually
• Performance bonus based on results
• Festival bonus
• Sponsored learning and certifications to grow your skills
• Annual team offsite and trips
• Birthday leave and flexible hours
• Health insurance and Provident Fund (rolling out soon)

Work Schedule

• Working hours: 9:00 AM 6:00 PM (9 hours including lunch and tea breaks)

• Working days: Monday to Saturday

• 1st and 3rd Saturday of every month off

• Day shift only

Frequently Asked Questions

Q. What are the working hours

We work 9:00 AM to 6:00 PM, Monday to Saturday, with the 1st and 3rd Saturdays off. Working hours include lunch and tea breaks.

Q. Is this role work-from-office or remote

This is a full-time on-site role at our Dehradun office.

Q. What is the leave policy

12 paid leaves annually, plus festival holidays as per the company calendar.

Q. Is there a probation period

Yes, a standard probation period applies. Details are shared during the offer stage.

Q. How long is the hiring process

Typically 1 - 2 rounds within 5 - 7 working days after the initial screening.

Q. Can freshers apply

Yes. Freshers with strong communication skills and computer proficiency are welcome.