Operations Executive

Job Summary

The Operations Executive will be responsible for managingday-to-day operational activities, including order processing, order tracking,reporting, coordination with internal teams, and ensuring timely completion ofcustomer and business requirements. The role requires strong attention todetail, good Excel skills, and the ability to manage multiple tasks withindefined timelines.

Key Responsibilities

Order Processing

• Process customer orders accurately and within defined timelines.
• Review order details, pricing, quantities, customer information, and supporting documents before processing.
• Create and maintain Purchase Orders (PO) in the relevant systems.
• Track orders from submission through completion and billing.
• Monitor pending, cancelled, and completed orders and take appropriate follow-up actions.
• Coordinate with Sales, Finance, Billing, and other internal teams to resolve order-related issues.
• Ensure orders are processed in accordance with internal procedures and compliance requirements.

Reporting & Data Management

• Prepare and maintain daily, weekly, and monthly order reports.
• Maintain order log and ensure information is updated accurately and on time.
• Prepare Excel-based reports for management and internal stakeholders.

Operational Support

• Monitor operational queues and ensure requests are completed within agreed Timeline.
• Follow up with relevant stakeholders on pending action.
• Support month-end and quarter-end operational activities.
• Assist with billing and invoice-related coordination where required.
• Provide timely status updates to management and stakeholders.

Required Skills

• Good knowledge of Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters, and data validation.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Strong coordination and follow-up skills.
• Ability to work independently as well as within a team.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.