Operations Executive

J&C LANGUAGE SCHOOL | CAREERS
JOB DESCRIPTION
Admin & Operations Executive
Admin & Operations | Full-Time | Work From Office
Department
Admin & Operations
Company Address
Work Mode
J&C Language School, 27 PG, Janakpuri, New Delhi - 110058
Work From Office
Working Hours
Working Days
Reports To
10:00 AM - 7:00 PM
6 days a week, with 1 rotational day off
Mr. Chetan Sharma
Employment Type
Salary
Full-Time
As per industry standards
About the Role
J&C Language School is looking for a detail-oriented, organized, and proactive Admin & Operations Executive to
join our EdTech team. This role is central to our day-to-day academic operations, ensuring that teachers, batches,
and students experience a smooth and well-coordinated learning journey.
The ideal candidate is a natural organizer who enjoys solving scheduling challenges, communicates clearly with
stakeholders, and can confidently manage multiple moving parts at once.
Key Responsibilities
Teacher Coordination
Act as the primary point of contact between teachers and the operations team for day-to-day queries and scheduling
needs.
Coordinate teacher availability, timetables, and substitutions in case of leaves or last-minute changes.
Onboard new teachers into internal systems, batches, and tools, ensuring they receive all required access and
information.
¢ Track teacher attendance, punctuality, and adherence to session schedules.
¢ Collect and organize teacher feedback, session reports, and performance-related documentation.
Batch Management & Merging
¢ Monitor batch strength, attendance, and engagement levels across live and ongoing cohorts.
¢ Identify batches that are under-enrolled or require consolidation, and execute batch merging in coordination with the
academic and sales teams.
¢ Reassign students and teachers smoothly during batch merges or splits, with minimal disruption to the learning
experience.
¢ Maintain updated batch schedules, calendars, and rosters across all systems, including the LMS, CRM, and internal
trackers.
¢ Communicate batch changes clearly and promptly to students, parents, and teachers.
Operations Excellence & Administration
¢ Maintain accurate and up-to-date operational trackers and dashboards, including attendance, batch health, and
teacher utilization.
¢ Identify inefficiencies in existing processes and suggest or implement improvements for smoother operations.
¢ Support the resolution of escalations related to scheduling, teacher availability, or batch-related issues.
¢ Coordinate with cross-functional teams, including Academics, Technology, Sales, and Customer Support, to ensure
seamless service delivery.
J&C Language School
¢ Admin & Operations ¢ Page 1

J&C LANGUAGE SCHOOL | CAREERS
¢ Prepare regular reports and MIS on batch performance, teacher utilization, and operational KPIs for leadership
review.
¢ Ensure documentation, SOPs, and process checklists remain current and are followed consistently.
Required Skills & Qualifications
¢ Bachelor's degree in any discipline; Business Administration, Education, or a related field is preferred.
¢ 1-3 years of experience in operations, academic coordination, or administrative roles; EdTech experience is
preferred.
¢ Strong organizational skills with the ability to manage multiple batches and schedules simultaneously.
¢ Excellent written and verbal communication skills to coordinate effectively with teachers, students, and internal
teams.
¢ Proficiency in MS Excel and MS PowerPoint; working knowledge of LMS platforms and AI-based productivity tools is
an added advantage.
¢ Strong problem-solving skills with a process-improvement mindset.
¢ Ability to work under pressure and manage last-minute changes calmly and efficiently.
¢ High attention to detail, accountability, and follow-through.
¢ Comfortable working 6 days a week on a full-time, work-from-office basis, with 1 rotational day off.
Good to Have
¢ Prior experience working with EdTech platforms or online tutoring and coaching businesses.
¢ Hands-on knowledge of Learning Management Systems, MS PowerPoint, MS Excel, and AI-based productivity tools.
¢ Basic data-analysis skills for tracking and interpreting operational metrics.
What We Offer
¢ Opportunity to work in a fast-paced, high-growth EdTech environment.
¢ Cross-functional exposure to academic, sales, operations, and technology teams.
¢ A clear growth path into senior operations and program-management roles.
How to Apply
Interested candidates may apply through either of the following channels:
APPLICATION FORM https://forms.gle/BQ2KZBrwMMjHUbHc6
EMAIL YOUR CV [email protected]
J&C Language School is an equal opportunity employer committed to building a diverse and inclusive
workplace.
J&C Language School
¢ Admin & Operations ¢ Page 2