Operations Executive

About the role

We are looking for a proactive Operations Executive who enjoys coordinating with customers, suppliers and logistics partners and is comfortable managing multiple tasks in a fast-paced environment.

Key responsibilities

• Manage customer orders from processing through fulfilment, ensuring timely and accurate delivery
• Liaise with customers on delivery arrangements and proactively follow up on back orders or issues
• Resolve customer concerns promptly to maintain a high level of customer satisfaction
• Generate purchase orders after clarifying requirements and confirming pricing
• Coordinate with suppliers to ensure goods are ready on time
• Work closely with freight forwarders to arrange shipments and ensure smooth delivery
• Maintain accurate stock records and monitor product availability
• Prepare delivery orders and invoices
• Ensure relevant operational documentation is completed accurately and on time
• Support ISO certification renewal processes and ensure relevant requirements are met

About you

• Diploma in Supply Chain, Engineering or a related field
• 2–3 years of working experience in Operations
• Experience with Globe 3 ERP System is an advantage
• Independent, proactive and committed, with good attention to detail
• Positive attitude with a willingness to learn and take on different responsibilities
• Good communication and interpersonal skills